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Northwest Registered Agent (northwestregisteredagent.com) has 306 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
northwestregisteredagent.com
Website
northwestregisteredagent.com
Category
Legal Service Providers
Location
Spokane, Washington
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
very bad. exprince. i wanted to change something while setting up my LLC.
almost no customer service.
Response from Northwest Registered AgentJun 5, 2024
Hi Mahmoud, our Customer Care team is amazing and genuinely likes helping our customers. We’re sorry we missed you. We absolutely want to make sure your LLC is set up how you want it. We weren’t able to locate your account, please send us an email at [email protected] so we can help.
TC
Tobias C.
First LLC registered agent without BS
The first LLC registered agent that doesn’t charge for BS. I chose Wyoming because of the best options and they gave me my US address right away as well as a US phone number with which I can be reached and also reach out to the IRS to get my EIN super fast. It’s amazing how fast it all went. I was with Bizee before and tried twice, had to fight for damned verification of my bank account 🙄 In the end I had to file for a chargeback with my bank. All the other service providers were charging for every single BS I know how to do myself. What I needed was a registered agent to take care of my filings. And this is what I got. Amazingly fast and without BS!
Response from Northwest Registered AgentMay 6, 2024
Hi Tobias, thank you for the 5-star review. We're so glad you had such a great and efficient experience using our LLC formation services and that you feel we are more than fair in what we charge for. We're so happy you made the switch to using us and if there's ever anything you need, please let us know.
LI
Lisa
30 N Gould St Sheridan WY 82801
I wanted to use this company for their Wyoming Registered Agent service. Northwest Registered Agent is doing business at 30 N Gould St Ste N, Sheridan, WY 82801 under Northwest Registered Agent Service Inc, Northwest Registered Agent LLC, and JM Spear. On July 17, 2023 The Sheridan Press printed an article about fraudulent Wyoming registered agents using this address. I was surprised to see Northwest Registered Agent using this sub-prime location for it's Wyoming Registered Agent service. Also, they charge their customers $125.00 per year for this service but most registered agents at the 30 N Gould St only charge $25.00-$50.00 per year for the same service.
Response from Northwest Registered AgentMay 15, 2024
Hi Lisa, we have utilized a unique suite number at this location for over a decade and have provided premium Registered Agent and business formation service to millions of satisfied customers. Our Registered Agent Service costs $125 a year because of our stellar customer service (every client gets their own expert Corporate Guide®), our dedication to building our own secure software and developing services unique to us so that we can protect our clients’ data (which we never sell—ever). The Sheridan Press article you’re referencing isn’t about the quality of Registered Agent services provided at this address, and it isn’t focused on Northwest at all. We hope you will still consider using our services if you need a Registered Agent in Wyoming.
WH
Woven Heritage B.
Seems fraudulent
This was my first time using this company. I paid for a virtual office which cost $29, however when i logged into their dashboard, there was no address for this virtual office. When you click on their live chat button, you get this "Hey there! If it's between the hours of 6am-4pm PST, we're assisting other clients and someone will be available soon! You can also reach us at (email address not allowed on trust pilot ) or by phone at 509-768-2249". There is no place to type a message on the live chat, it just displays that message. I called the number multiple times and it said not reachable. Sent emails but no one has responded till now. There is a button to cancel your order HOWEVER, when you cancel, the record of that service disappears, and you do not get a refund, which is strange because since it is a monthly fee, it should show the days you have left for the supposed service. I quickly contacted my bank to cancel and dispute the transaction.
It all seemed strange because they seem quite known.
My recommendation is try to call and speak with them before you make any purchases with them.
Response from Northwest Registered AgentMay 1, 2024
Hi, we apologize that you had a bad experience signing up for our Virtual Office services. Because everyone receives a personal suite number, it can take up to 1-2 business days, but your review makes us realize that isn’t as clear as it should be after you signed up. Thank you! We are definitely going to improve upon our processes going forward. Our Customer Care team has reached out to you via email to initiate the refund process.
PS
Pedro S.
Obviously not to be trusted with something so important. I mean c’mon.
I don't have to make the mistake of using this scammer to know they are a scammer. Read the part on their website how your registered address is AUTOMATICALLY listed as theirs. Why would you want someone else to get your mail? They tell you it’s not offered as an option it is done automatically. They even end the paragraph with “It’s just that simple.” Gotta hand it to them they came up with a good scam. You can even imagine their shady smile as they explain it to their buddies. “And then I get their mail so if they want to know anything they have to go thru me! Its just - that - simple!”
I would advise anyone to read the website. You do that and you should know not to work with these people.
Response from Northwest Registered AgentMay 1, 2024
Hi Pedro, we’re a Registered Agent Service that receives service of process (legal notices) and other official state mail on behalf of our clients. It’s an ordinary business practice and a state requirement, not a scam. You can be your own Registered Agent, and that just means that your address will show up on your state filings as the registered agent address. Or, you can protect your privacy by hiring Northwest and using our address on your state filings. We find that our clients value their privacy, and we’re happy to help. It’s just that simple.
DA
David
One of the best USA companies
Everyone who helped me at Northwest Registered Agent has been nice and competent !! They offer the best value.
Response from Northwest Registered AgentApr 22, 2024
Hi David, thanks for so much for the 5-star review and we greatly appreciate your business. We're so glad that our team has provided such good support to you and that you have found them to be nice and competent.
NA
Naser
Not reliable, don't risk your business
The portal is frustratingly slow and often requires multiple refreshes to function properly. Additionally, the billing process is overly complicated and confusing. I initially attempted to cancel my service and even disputed the charge with my bank. However, I canceled the dispute when they finally registered my LLC. Despite this, they canceled my services a week later, citing an issue with receiving payment from my bank. I have now reopened the dispute with my bank to recover my funds. now I have to pay (filing fee) $55 to change the agent unless they hold any document they receive.
they don't answer emails for support and call is 50/50 chance that you would connect with them.
Response from Northwest Registered AgentApr 24, 2024
Hi Naser, unfortunately we weren’t able to locate your account to look into this situation further. It’s possible that the charge dispute may have flagged something with your bank causing us to not be able to receive the payment due. We’re glad to hear that your LLC was formed but sounds like we still need to work through some of issues you're experiencing. We pride ourselves on being responsive and responding to every email although that may take time. Can you please try to reach out to us again so we can provide you with the assistance you need?
DH
DH H.
CHECK their "state fees" BEFORE you buy because they might be LIES
UPDATE: Northwest Registered Agent replied that "the processing time... does not refer to how long the state takes... nor is the additional cost a state fee." This is true, which means "$39 plus state fees" is indeed a LIE. Moreover, their purchase page clearly displayed "State fees" as $520 for 5-day, $555 for 3-day, and $595 for 1-day. Those are LIES.
HOWEVER, those lies have been removed from the current storefront. I don't know why they changed it, but now the state fee for MA is correct ($520 for everybody, 1-day processing by MA). The Internet Archive has the old webpage, but unfortunately it wasn't captured correctly, so I cannot prove that it used to display three tiers of "state fees." The reader will have to take my word for it. However, because the evidence that they HAD LIED is now gone, I will change the title of this review to reflect that customers should check the state fees themselves. The fees can be easily checked on each state's website, even if you still want Northwest to file the papers for you.
ORIGINAL REVIEW:
I almost used Northwest Registered Agent to start my first LLC. It was only $39 "plus state fees," so I thought I could learn from seeing it done right. They listed the "state fees" as $520 for 5-day processing, $555 for 3-day, and $595 for 1-day. THAT'S THE LIE. The actual Massachusetts state fee is $520, and it's 1-day processing for everyone! Any extra above that is NOT a state fee, it's pure profit for Northwest Registered Agent to do nothing and just sit on your application for 3-5 extra days.
Sure, ZenBusiness and others have the same scummy business nodel, but they don't LIE about what they're doing. LYING turns this from scummy to scammy. LYING means that I wouldn't trust any of their positive reviews, either.
Response from Northwest Registered AgentApr 24, 2024
Hi DH, the processing time you’re referring to is the range of time it takes for us to file the documents with the state once we receive them. It does not refer to how long the state takes to form your company, nor is the additional cost a state fee. It’s just our processing fees for prioritizing formations as they come in. In fact, we often get documents filed much faster than that.