Northwest Registered Agent Reviews | Read Customer Reviews of northwestregisteredagent.com

Northwest Registered Agent Reviews | Read Customer Reviews of northwestregisteredagent.com

Northwest Registered Agent reviews

306 approved reviews, newest moderated first

Illuminating
Feb 6, 2024
I do not use this company
I do not use this company. Even after you discontinue using them they will open your mail and upload it to their site trying to get you to pay to look at your mail. For my safety I told them I was recording just like they record on the phone and they said they cannot talk to me any longer. They do not wish to resolve any issues. Do not use this company at all.
Response from Northwest Registered AgentFeb 14, 2024
Hi, we’re happy we’ve been able to connect with you and provide guidance on how to update your address through the Secretary of State and other agencies so we’re not receiving your mail anymore. Please let us know if we can help you with anything else.We’re sorry to see you go and would be happy to work with you again in the future.
Report
Mary
Feb 4, 2024
After paying $145
After paying $145, they have done 0, nothing but send form letters requesting info I have already sent several times. Obviously, they are not reading their emails. Around and around, spending my valuable time and money. Registered Agents are a nightmare. Most ppl will not be smirking where they land in the other plane. I have sent them a Cancel email...if they reply. Their directions to cancel on our acct is a lie. I'll update if I get scammed or my Refund. Update: 2/14/24 Called again. Can't Login. my PW does Not work. Nor do they send a Reset Link even tho the site states it sent one, making it impossible to Cancel. 2/27/24 Update. Thanks Mike for getting my refund of 137.81.
Response from Northwest Registered AgentFeb 14, 2024
Hi Mary, some filings do require more information, in those cases we direct you to complete an online intake form. If you can call us at 509-768-2249, we can walk you through either completing the form or our cancellation process. Or if you’d prefer to cancel on your own, go to the services tab in your online account, select any services that you would like to cancel and then click the red “Cancel services” button at the top of the page. We’re happy to help however you need!
Report
Rashid
Jan 23, 2024
My experience was great becausee Mr
My experience was great because Mr. Malone, my agent, did an excellent job answering my questions, explaining set up steps to me, and acting professionally at all times. NRWA got it right by employing the right kind of people executing quality customer service.
Response from Northwest Registered AgentJan 23, 2024
HI Rashid, thank you very much for this kind review you left regarding using our service. We are focussed on providing outstanding customer service like you experienced. We firmly believe there is no other way to do business and we're so glad you had such a good experience. Should you need any further assistance, please reach out to us at any time.
Report
Christian
Jan 23, 2024
Great for new business owner
I signed up with Northwest Registered Agent a couple months ago, and they have been extremely helpful. One of the representatives called me to walk through their services and to ensure that I was all set up. Given this was the first time that I registered an LLC, it was great to have that immediate availability from Northwest's support staff.
Response from Northwest Registered AgentJan 23, 2024
Hi Christian, thank you for your 5-star review and positive feedback on your experience using our services. We're so happy that you have found our representatives to be not only available to help walk you through the process but helpful during the initial set up. We know how overwhelming setting up a business can be and we just want to make it as easy as possible for our customers so you have less to worry about. Should you need anything else for your business, we're always here to help!
Report
Josh H.
Jan 20, 2024
once solid, now stay away.
I used this company years ago to start an LLC elsewhere and came back to start one for a new project. This has been disappointing and the service has definitely slipped from when I started the previous company. First, the marketing still claims of a simple price, but this isn't the case. Initial comparison makes it look like the cheaper of the big RA and LLC formation options, but they duped me. What I got was initial documents and... nothing. No LLC registered in the state. I email them for an update and they claim I didn't hire them for this. That will be an extra $250 on top of the $135 already paid. On top of this, I reviewed the forms to see if I could salvage and just file them myself and they are not up to standard. Type is over lines, my business name isn't centered on things, etc. Requested a refund.
Response from Northwest Registered AgentFeb 1, 2024
Hi Josh, we weren’t able to find your account based on your username, but we’d love to hear more and help you out if we can. Our registered agent service costs $125 per year. For LLC formation, we charge an additional $100 plus state fees. If that fee structure wasn’t clear to you, we apologize. Please reach out to us at X or Y if you’d like to discuss this further.
Report
Emily K.
Jan 19, 2024
We have been using Northwest Registered…
We have been using Northwest Registered Agent services just over a year. We needed RA service and state filings for 49 states and it was confusing. Madison Shaw, at Northwest is hands-down one of the most efficient, organized and knowledgeable Corporate Guides there. She continues to go above and beyond to help us with all we need. So personable and sweet. She is able to simplify things. I would give her 10 stars if there was an option to. Unbelievable service! I highly recommend her and Northwest Registered Agent.
Response from Northwest Registered AgentJan 19, 2024
Hi Emily! We're couldn't be happier to hear about the exceptional customer service Madison is providing you and how she's been able to simplify things while being so personable and easy to work with. Having to establish RA service and file in that many states would be very overwhelming to handle on your own so we're glad we're able to assist in making this much easier for your business. We really appreciate this 5-star review and all of the positive feedback. Please let us know if you need any further guidance or can answer any more of your questions.
Report
Jim
Jan 9, 2024
Company reached out to me to help me…
Company reached out to me to help me get my website set up, couldn't believe the service. Arnold was amazing! LLC setup and all the forms were easier than I expected. Will use for anything else my business needs.
Response from Northwest Registered AgentJan 10, 2024
Hi Jim, it's so great to hear you were able to set up your website and LLC with Arnold's help and the process was simple and went smoothly. Arnold and the rest of the Customer Care team want nothing more than happy customers like you so we appreciate you taking the time to let us know how well your experience went. We wish you the best of luck with the start of your new business and please reach out anytime if we can be of service again.
Report
E.S.
Jan 8, 2024
No address verification, support is slow
They do not provide any business address verification, so their services are not suitable for selling on Amazon or eBay or Walmart. Also support answers you once a day, so it took me a week to solve a simple question.
Response from Northwest Registered AgentJan 18, 2024
Hi Eva, we can’t find your username in our client database and would love to talk you through our verification process. When you enlist our mail services we can provide verification for companies such as Amazon but we cannot be used as a return shipping address for packages. We have a 95% success rate getting our clients verified, so we might still be able to help. Please reach out via email at [email protected] or call us at 509-768-2249.
Report