Those who know use a registered agent service to start and maintain businesses. Northwest Companies are 900+ employees strong and maintain over 3 million businesses nationwide. All clients get dedicated Corporate Guides invested in your success.
Northwest Registered Agent (northwestregisteredagent.com) has 306 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
northwestregisteredagent.com
Website
northwestregisteredagent.com
Category
Legal Service Providers
Location
Spokane, Washington
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Response from Northwest Registered AgentAug 20, 2024
Hello, please know that we do not engage in fraudulent activities and are a legitimate business who prides themselves on providing affordable Registered Agent and business support services to thousands of business across the country. Your review didn't include any details so we would really like to know more about your experience and what went wrong. Please feel free to reach out to us at 509-768-2249 or [email protected] so we can help make things right.
QX
QUANTUS X.
They actually use paid services to…
They actually use paid services to threaten customers.
Response from Northwest Registered AgentAug 20, 2024
Hi, Quantus. Are you sure you’re reviewing the right company? We don’t threaten our customers and don’t pay third party service providers to interact with our customers at all. Through decades of doing business, we’ve never even sent a client to a collections agency for not paying a bill. That’s just not how we do business. Our stellar customer support staff is completely in-house and fully-dedicated to delivering a positive client experience.
GW
Gifts W.
one of the worst services out there
one of the worst services out there. they will not mail you the documents, they will not answer any phone call, and layers of fees/hidden fees. AVOID AT ANY COST.
They do not provide any business address verification, so their services are not suitable for selling on Amazon or eBay or Walmart.
Also NO REPLY TO EMAILS or answer to any calls.
Response from Northwest Registered AgentAug 20, 2024
Ouch! We're very sorry that you feel so strongly about our services and have not had the best experience. We are proud to provide secure Mail Forwarding services at an affordable rate to thousands of U.S. businesses.Our mail forwarding services are digital mail forwarding in which we securely upload client mail to their online accounts on the same day it is received. Clients can then download, save and print their mail if they wish.
In situations where clients need the physical original copy of their mail, we are able to forward the original document for an additional shipping and handling charge due to the costs we incur.
Also as far as address verification, when customers utilize our mail services we can provide verification for companies such as Amazon and others but we cannot be used as a return shipping address for packages. We hope that clears up any confusion on that.
And we try to be as responsive as possible to customer inquiries so we're truly sorry you have had a hard time reaching us. Just to ensure you have the correct contact information for us: [email protected] or call us at 509-768-2249. And based on the information in this review, we'll be trying to locate your account and follow up with you directly.
HC
Happy C.
Great Service! Special thank-you to Sharon!
I've found Norwest Registered Agent to be so incredibly helpful. My experience with them has been stress free. They are knowledgeable and efficient. I have nothing short of glowing reviews for them.
Response from Northwest Registered AgentAug 20, 2024
Thank you so much for this kind review and we're so glad that your experience has been stress-free. That's how it should be! You have enough to worry about already. We value your business and appreciate this feedback.
RS
Robert S.
OK I guess?
First, super nice customer services team. The site user interface has some logic errors (at best poor explanation) that can be overcome using CS.
What's frustrating is that even after spelling our company name correctly for them THREE times, our state official filing came back misspelled. And the pre-created documents from Northwest continue to perpetuate the misspelling.
We paid $500-$600, so maybe my expectations were just too high. But I would not recommend to a friend.
Response from Northwest Registered AgentAug 7, 2024
Hi Robert, that’s a concerning experience and we’re sorry to hear your company filing had a mistake in it. Our customer care team was able to file an amendment at our cost which should resolve the error in your filing. If we make a mistake, we will always correct it at our expense. We’re happy to hear you found our customer service team to be friendly though. Please reach out to us at 509-768-2249 or [email protected] if there’s anything more we can do for you.
HL
Harald L.
Highly recommended!!!
My company, GRIFFOX LLC, was originally established in Florida, and I needed a Registered Agent to expand our operations to Missouri. The process was seamless and efficient, completed in just one day without any issues. I am thoroughly impressed with the service provided and would highly recommend it to anyone looking to establish or expand their business. Thank you for the outstanding support!
Response from Northwest Registered AgentJul 26, 2024
Hi Harald. Thank you so much for this 5-star review and we're so glad we could assist you in expanding your business to an additional state. And we really appreciate you recommending us, too! There's no greater compliment on how we're doing.
US
Ufuk S.
Hello
Hello, I have completed the payment method and payment for company setup. I cannot make make any transactions on the new page I was directed to. I would be very happy if you could help me,Thanks.
Response from Northwest Registered AgentJul 17, 2024
Hi, we’re sorry you are having trouble navigating our client portal, but we’re happy to help you with that. One of our team members has reached out to you over email to troubleshoot the issue you’re experiencing. If you can reply to that email or give us a call at 509-768-2249, we’d love to get things back on track for you. Thank you for your business, and we look forward to hearing from you.
MS
Mikhail S.
Extremely frustrating experience
They messed up nonprofit registration. We were registering a 501(c)(4). We called them to confirm formation documents won't state the 501(c)(3) status and will be appropriate for a 501(c)(4), which they confirmed. We then received a formation certificate that stated the 501(c)(3) status. Tried getting in touch, succeeded after a while, received an email with a question about the 501(c)(4) name they would be able to register; we replied within 10 minutes; the person who saw the reply saw a nonprofit successfully registered in our account, didn't even read anything closely, thought the issue was resolved, and wished us a nice upcoming weekend. We needed the organization up and running before the weekend, now the chance of that happening seems to be very low. (We needed a 501(c)(3), too, anyway, so it's not too terrible, but the experience is pretty bad so far.)
Update: after sending us the wording for a 501(c)(4) registration with a wrong company name and refusing to change that wording to what we've suggested but assuring us the company name would "of course" be changed to ours, they ended up registering a company- after our deadline- with the wrong company name in the middle of the formation document, which makes it impossible to use it and I'm not sure how is this even legal.
Update 2: they were able to resolve the new issue by getting the state to update the articles; and they apologized and offered to refund the expedited fee and the filling fees.
Response from Northwest Registered AgentJul 8, 2024
Hi Mikhail, we’re glad we’ve been able to connect with you to fix the issues with your filing. Unfortunately, our forms don’t currently accommodate custom verbiage that is sometimes required when forming non-profit organizations which are typically more complex, especially when it comes to their statuses with the IRS. We’ve relied upon clients providing us with this additional information when they hire us. But we appreciate your feedback on your experience and will be looking into potentially updating our forms to make this possible for future filings.
