Unified Moving and StorageReviews of northernmovingsystems.com

Response from Unified Moving and StorageMay 26, 2026

Thank you for filing your review of our company. Today, is your delivery day. Our driver is on the way to your residence and will arrive soon. This is when final payment will be expected. Why did you just file this dispute today, if these events took place during the pickup process? Your goods were picked up on 08/29/2024. You were on the phone that day with our company. We always call to make sure everything is going well. You did not mention anyone threatening you, nor anyone smoking marijuana. You also did not mention our driver hitting a tree. We have discovered no damages to the truck in question. We will be administering substance abuse tests to each crew member who was present onsite, during the pickup of your goods. An interstate bill of lading is not a manifest. That is why customer service did not understand your initial request. We sent your bill of lading to you, by email. We ask the public to read between the lines here, please. We perform between 700-850 residential and commercial relocations per year. We do have some negative reviews, unfortunately, but we always respond to them with our findings. If we legitimately make a mistake in service, we always attempt to make it right. However, we are extremely interested in reaching a suitable resolution to your complaints. We ask that you please contact us so that we may try to fix this together. Thank you and we look forward to hearing from you soon.

Response from Unified Moving and StorageMay 26, 2026

We are extremely displeased to learn that you were unsatisfied with your service. All of our charges are clearly displayed within our order for services. We are a company who believes in full transparency. We see that some of your items arrived damaged and we provided you with a way to file an insurance claim. We would also like to offer our sincerest apologies that some of your items did incur damage. Please give us a call, because we would like to attempt to seek a suitable resolution to your complaints. We look forward to hearing from you soon. Thank you so much and we hope you have a nice day.

Response from Unified Moving and StorageAug 29, 2024

The only reason our volume charges increase is if a client adds additional inventory during the pickup process. Credit cards can be accepted for up to half the remaining balance due, during pickup, but we do not accept credit cards for delivery payments. This is an industry-wide rule. We do not know who you are, or if you are a legitimate client of our company. Your name is fake, and we have no way of confirming your identity. You filed another review, less than 24-hours ago, against a totally different moving company. When we click on the 2 reviews you have posted. One is posted against us, and the other against another mover. Both posted within one day of each. This makes you seem like a competitor. Trustpilot should remove this review. Please let us know who you are, and if you are or were a client of our company. We would like the opportunity to investigate your complaint sufficiently. Please contact us ASAP. Thank you and we look forward to hearing from you soon. You wrote a second review yesterday against another moving company. The company is Alliance. We are not Alliance, nor are we connected with that company. Review of Alliancevanlineservices Micro Farad 2 reviews US Rated 1 out of 5 stars 14 hours ago Rude customer service Rude customer service, doesn't want to listen at all. Date of experience: August 28, 2024 UPDATE --- We believe this to be a competitor. They filed a review against us and another moving company, less than 24-hours of each other. They couldn't have moved with two separate companies. This is a fake review. We requested a job number from the author of the review, and they never responded. We have asked Trustpilot to remove this falsified review.

Response from Unified Moving and StorageAug 22, 2024

Please contact us. We would like attempt to resolve your issues with our services. You added 17 additional items after we arrived to load the initial inventory list you provided to us. We had to increase your shipping costs, because you added items. We would like to state that we are not brokers. We are a carrier, who has agent authority. We are no different than moving companies such as Allied, Mayflower, or United. They are carriers, with agent authority. You may check with the F.M.C.S.A. which is a branch of the Department of Transportation, if you wish to see licensing proof that we are, indeed, a carrier. Here is a direct link to the F.M.C.S.A. website, and our carrier information. https://safer.fmcsa.dot.gov/CompanySnapshot.aspx (input our D.O.T. # 4216383) Please contact us, and we will determine the best method in order to resolve the issues with service that you have brought to our attention. We look forward to hearing from you soon. Team Northern

Response from Unified Moving and StorageAug 22, 2024

Thank you for making us aware of these issues. We would like the opportunity to resolve them. Can you please provide us with your order for service number? We will locate your O.F.S. and give you a call to discuss a suitable resolution. Thank you and I look forward to hearing from you soon. UPDATE --- We requested information on the client's identity, in order to address the complaint. The individual never responded. We do not believe the author of this review to be an actual client of our company. We ask the public not to consider this as a legitimate review. Team Northern UPDATE --- We have asked Trustpilot to remove this falsified review.

Response from Unified Moving and StorageAug 22, 2024

Please provide your order for service number. We would like the opportunity to look into the issues you have reported. We have no record of any client within our database, who has paid in-full and hasn't received their delivery. We look forward to hearing from you. UPDATE --- We never heard from this individual, after requesting further information. We do not know who wrote this review, or if they were a client of our company. We have had recent issues with fake reviews being posted on our review platform's. This seems to be one of them. We ask the public not to consider this as a legitimate review. Team Northern UPDATE --- We have asked Trustpilot to remove this falsified review.

Response from Unified Moving and StorageNov 8, 2024

Thank you for this wonderful review! We feel that all of our great customers deserve first class treatment. That is why we are always eager to bend over backward's for our clients. It makes us so happy to learn that you loved our services. We urge you to reach out to us again, should you ever again need to move. We wish you the absolute best! Team Northern

Response from Unified Moving and StorageNov 8, 2024

We sincerely appreciate your generous remarks regarding our company. Our primary objective is to ensure that every customer is completely satisfied and content with the services we provide. Your support and positive feedback hold great significance for us. Should you need assistance with any upcoming relocations, do not hesitate to reach out. Thank you. Team Northern.