Sean T.
Won’t respond to me about a non shipped…
Won’t respond to me about a non shipped knife. Have tried to contact them with zero success. The knives look to work well but not getting the most expensive knife in the group is a little frustrating.
Response from NorthernknifeAug 18, 2026
Hi Sean — I'm sorry, this isn't the experience we want anyone to have. Your missing knife should have been sorted long before it got to this point. Our replies sometimes land in spam folders, which may be why it looks like silence from our side — but that's ours to fix, not yours. Please email [email protected] with your order number and "Trustpilot" in the subject line, and we'll track down the missing knife and make it right. — Andy @ NorthernKnife


