Northend BeautyReviews of northend.shop

The business is an absolute scam. The shoes are cheaply made with complete disregard to orthopedics. If you initiate a return, you have to send multiple photos and videos, and wait for approval from a "Manager" which can take several weeks. Avoid at all costs!

I did not get the shoes I ordered. VERY FRUSTRATING. OBVIOUSLY you guys are a scam. I wish I would have checked it out better.

First, the website - I placed the order ,and it started flashing a button on the confirmation screen that my order is not yet complete, and that added a second pair of shoes to the order without me realizing it Second, support - I reached out telling them of the ordering issue, and they didn't fix anything and sent out 2 pairs. Third, shipping - the shoes were shipped overseas in a plastic bag, with 2 pairs tightly stuffed in there! The material was completed wrinked by the time it got to me and unwearable. Lastly, back to support - I reached out regarding return/refund with pictures - they sent back a standard templated email back that they require pictures/videos and I'd be responsible for shipping back. I replied that with videos and again the pictures, stating that I should not be responsible for paying for return shipping since obviously they don't know how to ship. This was 2 weeks ago, I'm still waiting on resolution.

I tried to order a pair of their shoes. It appeared that the order didn’t do through. I never got any receipt or acknowledgement of an order. Yesterday 2 pairs of the same shoes arrived and I found thru my cc that I was charged over $100! I immediately tried to contact them and found they have no phone number listed, only email. I emailed. They responded that since the order was delivered they can only offer an exchange. Terrible horrible SCAM company. Stay far away!

Well it's hard to review shoes when you still didn't receive them! I placed my order on 6/2/25. It is now 6/23. That's THREE weeks and I still don't have them! I emailed them and they made a lame excuse about new inventory. But if they are going out of business, why would they be waiting for new inventory?

Disappointed - ordered 6/2 - shipped 6/5 - handed over to last mile (no idea what that means!?) 6/15 - nothing further, just the sound of crickets...

plastic, don’t buy

When I placed the order, it didn't look like it went though. When I clicked again, it added a second pair of the exact same shoe and placed the order. I emailed them immediately to cancel the second pair, but to no avail. I received both pairs crammed into a tiny bag - no box. The upper is cheap, thin fabric that was all wrinkled due to the shipping. I tried one pair on and it was not comfortable at all. There is no padding or support. The material squeezes my toes together. I immediately requested a return. I have emailed at least 4 times. It has been 18 days and they are still not approving the return. I know I will have to pay a lot in shipping to return, but there is no way I would ever wear these uncomfortable cheap looking shoes. Also, it was shipped from Chicago, where I live, but I have to ship back to ITALY? I did not read all the fine print when I placed the order. NEVER AGAIN.