North American BancardReviews of northamericanbancard.com

Incredibly terrible merchant. I have had an acct 1 year over 500k has been processed only had 2 charge backs the entire time which was debited from MY acct no issue. My acct was aproved with the same products it has on the site now. All of a sudden they have an issue with just 1 product which had been sold out for over a month but still on the site. We promptly removed it like they asked and sent them screen shots along with a report of how many were sold in 1 year for a total of 2 units at a total of $79.98. They held ALL of our daily BATCHES ignored our emails. Finally sent me a acct closure email saying we were a risk and didnt like our business model. Still holding thousands of dollars of OUR money for no apparent reason. Avoid doing business with this company they are very impersonal and do not care at all about there customers company .

I have never encountered such a disastrous and utterly disappointing service in my entire life. If I could give zero stars, I would do it without any hesitation! This company managed to surpass all my expectations when it came to offering pathetic services and a complete lack of professionalism. First and foremost, their customer service was an absolute nightmare. Whenever I tried to reach out for assistance, I was met with unending wait times, rude representatives who sounded like they couldn't care less about my concerns, and an overall lack of knowledge. It's as if they hired a bunch of robots with zero empathy and zero desire to help. . Oh, but the fun doesn't stop there! Their billing system is a labyrinth of confusion. I was overcharged not once, but twice, and getting a refund was like pulling teeth. It's astounding how they can make such a simple process so complicated and aggravating. To top it all off, they seemed to be living in the stone age when it comes to technology. Their website was clunky, slow, and frequently crashed. How can a company in this day and age be so inept at managing their online presence? In summary, this experience was nothing short of a disaster. I wouldn't wish this company's services on my worst enemy. Save yourself the headache and avoid them at all costs. Zero stars is too generous for these charlatans. Steer clear, and spare yourself the frustration!

The worst of the worst company. There goal is to close down all small businesses in the USA. Very misleading company. When I was searching for square on google, I mistakenly dial a wrong number which happened to be sekure, the rep who pick the call pretended as if I was talking to right company. And promise to send machine that works better than the one I used to have, he also sent a electronic signature. He was very smart and never gave me chance to read and sign , he was on phone instructing me where to write initial and sign. After then I realized I was in a wrong place, I told them I want to cancel the service,they told me I have signed 5 yrs contract with there business till 2025. I will be paying $64 every month till 2025. This is advance scam.

You all should reach out to the CFPB (Consumer Financial Protection Bureau) and file a complaint against this company. Also, file a dispute with all communication with them at the credit bureau.

Send me an email saying I owe $418.60. I called in November 2022 saying I sold business, They were suppose to send me information to return credit card machine, neverr did still charging every month for a service i am not using total BS. I told girl in June of 2022 that restaurant was up for sale she said no problem. If I used the service a couple of months.

Lied about contract term, lied about the fee structure, and then blamed the lies on the fact that they use independent third party sales people to sell the product. I've requested a copy of the contract and they wouldn't provide it, but insist that there is a $300 cancellation fee. Do not sign anything this company sends you. I highly advise using a different merchant processor.

I'm filing a complaint with the FTC.... Beware of the fraud they commit. After reviewing out business checking account, North American Bancard took monthly fees out in the amount of $840.65. We are a seasonal fireworks company. I send their machines back after the end of each season and canceled their services. They failed to document the cancellation and kept charging our business account.

Fantastic company to work with. I never had an issue with the terminal going down. Very reliable