North American BancardReviews of northamericanbancard.com

Nothing that their sales rep promised was true! This is a scam company. We were told that we could cancel at any time with no charges. They keep trying to collect $300+, but we have them on a stop payment basis, so they can STUFF IT!

STAY AWAY! THESE GUYS ARE SCAMMERS! I have a lot of businesses and have worked with many credit card processing companies, but never have I dealt with such an unethical company. They constantly hit you with hidden fees, so you have to review your monthly statements very carefully every time. Also note, that they lock you into a 3 year contract, which is unheard of, and charge you a $650 early termination fee! They never express that in the many conversations before switching to their service, but bury it in the fine print of the contract. They avoid putting any of their lofty promises and commitments into emails, and every time you want to discuss something, they call you, or tell you to call them. Additionally, their monthly statements are so messed up, because there are too many hidden fees, that they can't even explain it, and simply brush you off. They overcommit on the rates they can get in order to lock you in, and then in reality the rates they provide are average. And to top it off, they curse at you when you tell them that you want to stop their services... Stay far away!

DO NOT EVER USE THIS COMPANY! Utilize a company like Stripe or Square and save yourself the headaches and expenses! Even with Stripe having much higher processing rates, you never pay a monthly fee or anything like these people do. Not only are the fees a concern, when you cancel they will make it seem like you will be getting a refund and then turn your account immediately into collections and then make it completely impossible to have your account reviewed.

I called North American to reconnect as I was originally a successful agent with them years ago. I highly recommend you avoid them. Their level of customer service is a joke now and they have no empathy for their customers or agents. In addition, they closed my merchant account with no explanation costing me thousands of dollars. Finally, they put me on some list that prevented me from opening future merchant accounts. They cited no wrongdoings on my part just their right to close my account at will. They appear to work with Humboldt Bank now. I guess Humboldt isn't concerned about their reputation. Do a Google search and see all the complaints and negative issues with North American Bancard.

We, like the other companies and customers that have posted negative reviews of North American Bancard, have been subjected to conduct we believe to be fraudulent, unlawful and unethical -- and wish we had consulted Trustpilot before choosing to do business with them. We have already sent a Demand Letter to Bancard and the partner it used in its dealings with us, ProMerchant, which describes their transgressions in detail. In sum, however, they subjected us to the same type of unfair business practices that are described in the other reviews - notably untruthfully claiming that they work well and efficiently with small companies; breaching their purported contract with us ( a copy of which they refused to send to us until we repeatedly demanded it); made promises and representations and then breached them after we had gone to considerable time and effort in reliance on those statements; and have impounded and refused to release thousands of dollars in proceeds paid to our company by one of our customers through Bancard's credit processing services -- all without justification and even after repeated demands by us that they release those funds. We of course fired terminated Bancard's services based upon their misconduct within two weeks, but the company continues to refuse to release the proceeds paid by our customer. We have notified the Better Business Bureau of Bancard's misconduct, and hope it will have some effect the the inexplicable "A+" rating they have given the company.

I am so happy I left them. They are the greediest credit card processing company out there. You have to watch them constantly. They are NOT to be trusted EVER. They manufacture things to debit your checking account. It is outrageous what they do.

North American Bancard is by far the most disgusting and disrespectful company I have ever dealt with my entire life. I wish I have read these reviews before I got stuck with them. They opened and approved the application after their agent called us and promised us lower rates, two weeks later, they closed the account and held over $70,000 for 120 days for possible chargebacks. Worst of all of that, they charge our bank account for every chargeback while holding $70. Also, they don’t let us refund any customers or cancel any orders telling us that let the customers dispute the charges. Finally, they are charging us for two payment gateways Authoriz.net and NMI gateway while we were using only NMI gateway. Luckily, my brother works for the FTC and promised to wipe out these scammers of the planet earth. It is enough. Anyone who got scammed by this company, please file a complaint with the CFPB and they will forward it to the FTC.

Ask your merchant services provider if you see this name bankcard don't open an account. They stole $8000 from me, they closed my account without any explanations or notice causing me to lose money after I shipped my products. Avoid this it is fraud.