North American Bancard makes it easy to accept credit cards payments both in-store and online. Discover how our credit card processing services can help.
North American Bancard (northamericanbancard.com) has 123 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
northamericanbancard.com
Website
northamericanbancard.com
Category
Administration & Services
Location
Troy, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 26% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This is a fraudulent business. They stole my money even though I did everything they asked for!!!
The replay to my online reviews saying they will fix the problem, BUT THEY WON'T RETURN THE MONEY THEY STOLE FROM ME!!!
I wish all of us can get together and sue you for all the money you took illegally from all of us.
Response from North American BancardNov 2, 2023
Hey Carla,
We're sorry to hear that you've had a bad experience. Unfortunately, we do not have enough information in this review to locate your account. If your issue has not been resolved please give us a call at 866-485-8999 or email at [email protected] for assistance.
ME
Marvin E.
READ YOUR MERCHANG AGREEMENT
READ YOUR MERCHANG AGREEMENT
SECTION 1.16
WHEN YOU SELCET A BETTER VENDOR, FOR WHATEVER REASON YOU DECIDE TO LEAVE
YOU WILL STILL OWE THEM ALL THEIR FEES FOR THE DURATION OF THE CONTRACT.
Response from North American BancardNov 3, 2023
Hello Marvin,
Thanks for taking the time to leave us a review. We hate to hear of our merchants having any issues and are always focused on timely resolutions. Please reach out to our Customer Service team if you have any further questions. You can give us a call at 866-485-8999 or email at [email protected] for assistance.
SP
Stephanie P.
Beware of charges after canceling
**Update as of Nov 2nd- a refund has been provided by the company.
After speaking to their customer service person multiple times I realized I was going to get no where with all of the excuses she kept giving me for not refunding any of my money for an account I NEVER used, opened and closed the same day in 2019 and have multiple proofs of. We will be seeking a lawyer and will never stop pursuing this until it is resolved. I will continue to warn people on multiple business platforms in regards to this.
Response from North American BancardSep 22, 2023
Hello Stephanie,
We have confirmed with our finance team that a check was sent on 10/5.
We have looked into your account with us. We had team members reach out to you by phone and this issue has been resolved. You are no longer responsible for the balance owed.
If you have any further questions, please reach out to our customer care team at 866-485-8999 or via email at [email protected].
TN
The NOIRE L.
They sent my name to collection for…
They sent my name to collection for $717… I’ve never used their service because it was damn near impossible to talk to someone .. they failed to mention that their services doesn’t work with my merchant BUT YET THEYRE BILLING ME!!! I will be disputing this load of crap.I use Shopify Payments and PayPal and Amazon checkout. These people are crooks!!
Response from North American BancardSep 14, 2023
Hello,
We apologize for the inconvenience. We have reviewed your records with our company and issued a credit to clear the balance owed.
BL
Barry Le R.
Terrible company!
Terrible company. Lack ethics. Deduct money without fair reasoning. Fall back on "policy" and fine print.
BR
Brent
If I Could give them a Zero Star I…
If I Could give them a Zero Star I would!
I have the right company now of, "North American Bancard" and your website is the correct one. northamericanbancard.com
North American Bancard reached out to my eCommerce business stating they have a new program for high risk processing of the products PEPTIDES that will accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER.
Everything went fine for about 6 months, and on a Monday I woke up to an email stating my account was closed with a very vague reason why (Something to the effect that my sales volume goes up and down) Duh, I run sales on the weekends!. That's why! I have had ZERO CHARGEBACKS.
I told them that I know of a few other merchants that process PEPTIDES with you that are continuing to process with you which includes both BIOTECHPEPTIDES.COM and COREPEPTIDES.COM using VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER.
Here is the exact email response I received, "Keona on July 18, 2023 @ 9:17 am commented:
We have recently conducted a review of your account, evaluating such elements as the type of services rendered, sales pattern, and your current business model. After careful consideration, we have elected to exercise our right to cancel our merchant agreement with your company. If further assistance is needed, Merchant Awareness is available at 877-387-7093."
Although. like I previously stated you board other peptide companies like BIOTECHPEPTIDES.com an COREPEPTDES. THAT HAVE THE same business model.
Still, considering some other recourse action against this shill of a processor. But, I would stay away!
Response from North American BancardAug 14, 2023
Hi Brent. We were unable to locate your information in our system. It looks like your original review was for National Bankcard (nationalbankcard.com). If there is anything North American Bancard can help you with, please give us a call at 877.387.5640 or send an email to [email protected].
GG
Gregory G.
We have been with North American…
We have been with North American Bancard since 2013 for our business. We are happy with the service and like that fact that we have a 24/7 help line if ever needed.
DC
duane C.
absolute ripoff
absolute ripoff; exhorbitant fees whether you use machine or not; long term contract with ridiculous cancellation fee; do not sign up with these scam aritists!!!!!
