North American BancardReviews of northamericanbancard.com

The company has horrible customer service. Fees and penalties are not adequatly discussed or disclosed during onboarding . Termination is a horrible experience with delay and expense . Overall a horrible company you should avoid.

Very bad company bunch of liars they just charge you random fees and they keep promising you that everything will be fixed but no so people be very careful with them

worst shitheads ever! not only they are stupid and useless. they also continued charging me fees way past beyond i stopped using their services.

Indian call center ,speak broken English constantly repeats what you said probably running it through a translator responding with canned responses Phone customer support is terrible. they are actually reading the manual while troubleshooting your issues. when they cant fix the issue they submit a back office ticket to oblivion and you have to call continually to submit enough tickets to some times get a resolution...

DO NOT DO BUSINESS WITH THIS COMPANY. They won't let you cancel your contract, and after it ends, they charge you again without warning.

I have not used the service since last year, I called to cancel it and the answer was that I had to pay, the best thing was to wait until the contract expired, THEY NEVER SENT ME THE CONTRACT so I did not know the exact expiration date, my surprise is that today August 1, 2025 they charge me 238.95 of the annual contract, I called to cancel the contract and return the money and the answer was NO, they are scammers, DO NOT DO BUSINESS WITH THIS COMPANY, after they charged me then they can cancel me before then no.

These people are THIEVES!!! I've had to cancel my account 3 different times because every time I kept getting continued auto payments. I called to cancel, they would but then when I called originally, they would say "I didn't ask to cancel THAT ACCOUNT" after I continued to get charges this last time of $49.95/month (which I have been for over 2 years) I finally put a stop charge on it because I couldn't get ahold of anyone, they called and said I was in collections over the outstanding balance and returned fees. I asked to speak to a supervisor and demanded help. ANGEL told me "I am not a child, and you cannot speak to me that way, now you are going to hold" then hung up. THESE PEOPLE ARE CROOKS. Every rating and review of their company says so, wish I wouldn't know that years ago and it would've saved me over $3000. THIS IS RIDICILOUS- hope you enjoy your 4 vacation homes CEO because as a small business owner just $3k can be detrimental. SO FINALLY after being in collections and talking to them multiple times, I paid $314 to get DONE WITH THEM and I better not every get a charge from them again or I will file with a lawyer. THIS COMPANY has taken way too long to be stopped for breaking the law.

This merchant, formally paymentshub continues to suck! I attempted to log in due to a prompt for action by this gem of a vendor, and unable to login. After many attempts and frustration I then go to chat. Then the real fun begins. They still have a 10 minute verification process, which is amazing…but after that another 15 minutes just to uncover the site is unuasable unless you’re using a chrome browser. That browser is the biggest privacy invader on the market. Save yourself the frustration and find another merchant provider. This company SUCKS!