customer
I had a great experience with Kamie…
I had a great experience with Kamie Goodluck, she was very helpful in providing me the information and outline of monthly process I would use as a PEO.

Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support.Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Normandy Insurance (normandyins.com) has 427 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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427 approved reviews, newest moderated first
customer
I had a great experience with Kamie Goodluck, she was very helpful in providing me the information and outline of monthly process I would use as a PEO.
Todd T.
Diana Maldanado is great.
Response from Normandy InsuranceJun 19, 2020
Thank you! Diana has been with us for a while and we think she's great too!
New age adultcare C.
Wonderful customer services.
Response from Normandy InsuranceJun 19, 2020
Thank you so much! We appreciate our clients!
Policy H.
We find dealing with Normandy very frustrating indeed. your office refers us to the agent, and the agent then responds that they are requesting information from your office, and we will hear directly from you, which takes for ever if we even get an answer. then there is the audits done by your company, We get a refund one year, and then a massive increase because our categories are and have been "incorrect". We are just flabergasted by the way things are done at Normandy. We can only imagine what would happen if, God forbid, we have a claim considering all the incorrect categories, etc. After three years perhaps it is time that we look elsewhere.
Response from Normandy InsuranceJun 19, 2020
We're sorry to hear of your frustrations. We know audits can be frustrating sometimes, and the changing of codes is often due to inaccurate coding, NCCI or audit results. It's a time-consuming process and we know it's not always easy, but it's so important to make sure your company is properly protected. Thank you for your continued support of us, and hopefully, we'll get it sorted out together!
Sergio C.
Great relationship thus far, I was able to get a competitive quote in a timely fashion.
Response from Normandy InsuranceApr 9, 2020
Glad to hear it! Keep 'em coming! :)
customer
It was easy to use.
Response from Normandy InsuranceApr 9, 2020
Thank you - we try to make doing business as easy as possible!
Heather
Very sad how I was treated from accounting dept woman hung up when I asked her name. Than how they terminated me without notice because of a letter beginning December 26th when I was paid up thru January 2020. I did end up talking to a woman who made things right for me. I updated my 2 star to a 5 star fir how the company reached out to me even after the women in underwriting took care of me and corrected there error. Was very apologetic for how I was treated from women in accounting department
Response from Normandy InsuranceApr 9, 2020
Hi Heather - we appreciate your taking the time to speak with us regarding this. It's something we take very seriously, and look into when we get a comment like this. We hope everything has been resolved, and if you have any other concerns, please reach out to Pat who will assist.
Josh L.
Krysti worked through the quoting process with me on short notice to bind the policy. Thank you.
Response from Normandy InsuranceApr 9, 2020
We're glad to help!! Let us know what else we can do to help!