Normandy InsuranceReviews of normandyins.com

Hard to place cases. They also don't do single workers comp or workers comp policies. Seem very conservative, doesn't seem like they want new business.

This month Normandy started charging a processing fee for credit cards. Before that it was one of the advantages of using Normandy.

My poor rating is due to the audit process. I would NOT have gone with Normandy had I known that my audit would not be in person. I have had to gather all the info in the format you requested and then I had to follow up with the auditor who didn't return my phone calls. Then I was passed to another auditor, who was very nice but now I am disputing the audit. I see it as I have done all of your work. I have had to spend hours on YOUR JOB. Not okay Normandy.

We love Normandy but have trouble getting clients approved.

i have not been able to obtain a workers comp. But the response times have been great to let me know of the decline.

I do not have any cases, so I cannot talk about that. But, I can say that even I am excluded and I pay as you go, they always charge me something at the renewal time with not explanations.

We find dealing with Normandy very frustrating indeed. your office refers us to the agent, and the agent then responds that they are requesting information from your office, and we will hear directly from you, which takes for ever if we even get an answer. then there is the audits done by your company, We get a refund one year, and then a massive increase because our categories are and have been "incorrect". We are just flabergasted by the way things are done at Normandy. We can only imagine what would happen if, God forbid, we have a claim considering all the incorrect categories, etc. After three years perhaps it is time that we look elsewhere.

I just would like a faster respond time to really judge the customer service.