Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK reviews

372 approved reviews, newest moderated first

Gerald E.
Jun 10, 2025
A company that seems to care about customer support
Really effective and "by return" support when an initial delivery failed, thank you.
Response from Norelie UKJun 11, 2025
Hi Gerald, Thank you very much for your kind words and positive feedback. We’re delighted to hear that you were satisfied with the quick resolution of your delivery issue. Ensuring your satisfaction is always our priority, and we’re glad that we could assist you promptly. If you have any further questions or require any additional assistance, please feel free to reach out to us at any time. Thank you once again for your support. Regards, Norelie
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Forbsie C.
Jun 9, 2025
Prompt reply from customer services
I contacted the support email as I had ordered the wrong size. Within 5 minutes Cherry emailed me and had altered the order to my correct shoe size. Very quick and great customer service.
Response from Norelie UKJun 10, 2025
Hi, Thank you so much for your kind words! We’re thrilled to hear that Cherry was able to quickly and efficiently correct your order to the right shoe size. We truly appreciate you taking the time to share your positive experience — it means a lot to us. If you have any more questions or need assistance in the future, please know that we’re always here to help. Thanks again for choosing us! Regards, Norelie
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Matthew S.
Jun 9, 2025
Great customer service
So far, so good. Had a few questions about the order and emailed, I had a quick friendly response, even though it was a Sunday and I wasn’t expecting a reply until Monday, the response was very helpful and friendly. Hopefully the product will be as good as the service I have received
Response from Norelie UKJun 10, 2025
Hi Matthew, Thank you so much for taking the time to share your positive experience! We’re truly grateful for your kind words about our customer service team. It’s wonderful to hear that you received a quick and friendly response, even on a Sunday. We’re committed to ensuring that our products match the high level of service you’ve received so far, and we hope you’ll be just as satisfied with your order. If you have any more questions or need any further assistance, please don’t hesitate to reach out — we’re always here to help! Thanks again for your support and trust in us. Warm regards, Norelie
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john M.
Jun 6, 2025
Amazing products thank you so much John Mackenzie 💞
Hi its a big thank you from John Mackenzie,to all the team at Norelie I'm glad I found you , I've got arthritis in both knees.im using noora knee caps on both of them.Ive had two pints inserted in my neck because of disk damage.Leaving me with nerv damage down both arms legs feet and hands,that's keeping me awake at nights.I have to sleep on my back,a good sleep was a thing was a thing in the past.Until I received Norelie RedRevive Red light Therapy Wand.It has been a game changer.i use it before I go to bed, and it soothes the pain,and I can sleep all night long I've only had it a few days and I'm hoping one day I'll be able to sleep on both my sides.thinking about getting another Wand for a back up as I'm Feeling Tickity boo . my knees are Feeling a lot better.using the Noora knee caps,all of which is brilliant engineering, and customer service are brilliant and always with a quick response.all the very best from John Mackenzie ❤️
Response from Norelie UKJun 8, 2025
Hi John, Thank you so much for your heartfelt and detailed feedback! We’re absolutely delighted to hear how much the Norelie RedRevive Red Light Therapy Wand has helped you. It’s wonderful to know that you’re finally getting a good night’s sleep and that your knees are feeling better too. Your kind words about our engineering and customer service mean a lot to the entire team. We’re so grateful to have customers like you who share their experiences and trust in our products. Please know that we’re always here for you—whether you decide to get another wand or need any assistance in the future. Wishing you continued relief and all the very best! Regards, Norelie
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Mrs Divna K.
Jun 6, 2025
My My rating is five stars because Norelie Tim deserves it with their work!ating is five stars because Norelie…
My rating for the quality of your service is five stars! You deserve it with your efforts to make consumers satisfied with your service and products!
Response from Norelie UKJun 8, 2025
Hi Divna, Thank you so much for your wonderful feedback and your five-star rating! We’re absolutely delighted to hear that you’re so pleased with both our service and our products. We always strive to make every customer experience a great one, and it’s truly rewarding to know that we’ve succeeded in making you satisfied. If there’s anything else we can do to help, please don’t hesitate to reach out. We’re always here to assist you. Warm regards, Norelie
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Gail H.
Jun 5, 2025
Good commitment to help with a issue I had
Fast response to my issue
Response from Norelie UKJun 8, 2025
Hi Gail, Thank you so much for your kind feedback! We’re glad that we were able to respond to your issue quickly. Providing fast and efficient support is a priority for us, and we’re always here to help whenever you need. If there’s anything more we can do for you, please don’t hesitate to reach out. Warm regards, Norelie
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Malcolm W.
Jun 5, 2025
New Customer
This is the first time that I have dealt with this company and I have to say that it was a pleasant experience. The intial purchase went very smoothly and my subsequent dealings with their customer care was excellent. My problem was dealt with speedily, without drama and very politely. Carry on the good work.
Response from Norelie UKJun 8, 2025
Hi Malcolm, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your first interaction with our company was such a pleasant one—from the smooth purchase process to the excellent support from our customer care team. Your kind words truly mean a lot to us, and we’re grateful for the opportunity to help. We’ll continue to work hard to provide the same high level of service every time you need us. If you have any other questions or concerns, please don’t hesitate to get in touch. Thank you again for your trust and recommendation! Regards, Norelie
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John G.
Jun 2, 2025
Great service
Great service, questions were asked before I purchased a knee massager and got a reply within 15mins which easily made my mind up to purchase the price for the item was superb hopefully it works and helps ease the knee pain highly recommend company
Response from Norelie UKJun 3, 2025
Hi John, Thank you so much for sharing your wonderful feedback with us. We’re delighted to hear that you were impressed with our prompt customer service — getting back to you within 15 minutes is exactly the kind of support we aim for! It’s great to know that our quick response helped you make your decision and that you found the price for the knee massager to be excellent. We hope it brings you the relief and comfort you’re looking for. We truly appreciate your recommendation and your trust in our company. If there’s ever anything else we can do to help, please don’t hesitate to reach out. Thank you again for choosing us! Regards, Norelie
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