Nordic StretchReviews of nordicstretch.com

Response from Nordic StretchJul 27, 2026

We're truly sorry Denise. A non-delivered order combined with a poor customer service experience is completely unacceptable, and we're glad PayPal was able to resolve it for you even though we should have done so ourselves. We take this seriously and would still like to understand what went wrong on our end. If you're open to it, please email us at [email protected] // Bianca - Customer support manager at Nordic Stretch

Response from Nordic StretchJul 27, 2026

Thank you Shane, this made our day. The updated end caps were a direct response to customer feedback and we're really glad you received the new version. Keep going, the improvements compound quickly. // Bianca - Customer support manager at Nordic Stretch

Response from Nordic StretchJul 27, 2026

Thank you Mandy, this is exactly why we built it. Really glad it's become a daily habit for you. // Bianca - Customer support manager at Nordic Stretch

Response from Nordic StretchJul 27, 2026

Thank you Jess, we appreciate the patience on shipping and are glad it was worth the wait. Keep going with the routine, the gains build over time. // Bianca - Customer support manager at Nordic Stretch

Response from Nordic StretchJul 27, 2026

Thank you for this Guylain, and we're sorry the onboarding experience let the product down. The beginner follow-along videos are live at nordicstretch.com/pages/how-to-use and should give you exactly what you were looking for. We should have communicated this far more clearly and we appreciate you flagging it. For a full structured program, the 90-Day Mobility Transformation Program is also available at nordicstretch.com/products/90-day-mobility-transformation-program-1 and takes it much further with step-by-step video guidance built specifically around the stick. // Bianca - Customer support manager at Nordic Stretch

Response from Nordic StretchJul 27, 2026

Thank you for the detailed feedback Lee, and we're sorry the training system didn't deliver what was described. Missing the return window because of our own shipping delays is not fair on you and we want to make this right. Please email us at [email protected] and we'll look at what we can do regardless of the standard window given the circumstances. // Bianca - Customer support manager at Nordic Stretch

Response from Nordic StretchJul 27, 2026

Thank you Alastair for the positive feedback. Ten minutes a day really does add up. Glad you're feeling the difference. // Bianca - Customer support manager at Nordic Stretch

Response from Nordic StretchJul 27, 2026

Sorry about the confusion Paul. Please email us at [email protected] with your order details and we'll look into this for you straight away. // Bianca - Customer support manager at Nordic Stretch