Noor QalbReviews of noorqalb.com

Response from Noor QalbAug 7, 2026

Hello, Thank you so much for sharing your experience. We’re delighted to hear that you are happy with the overall quality of your order and that the jewellery met your expectations. We also sincerely appreciate your honest feedback regarding the chain. We understand how important it is for every part of the piece to feel durable and worthwhile, and we will review this closely to improve the quality of our chains going forward. Your input helps us grow, and we’re grateful for your trust in Noor Qalb. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 7, 2026

Hello, Thank you so much for your heartfelt words and incredible rating. We are truly delighted to know that you consider our workmanship exquisite and that your experience with our customer service exceeded expectations. It means a great deal to us that the care and time dedicated to your queries brought you ease and satisfaction. Your six‑star rating upgraded to “eleven out of ten” is such an honour and inspires us to continue crafting meaningful designs with love and dedication. We’re thrilled that the two pieces you purchased brought you joy, and we look forward to sharing more designs with you in the future. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 7, 2026

Hello, Thank you so much for your kind words. We’re delighted to hear that you are happy with your jewellery and that you consider our work excellent. MashAllah, your appreciation truly means a lot to us. Your support inspires us to continue crafting meaningful pieces with care, love, and dedication for every customer. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 7, 2026

Hello, We are truly sorry to hear about your experience and the distress it has caused. Receiving two necklaces with the same name instead of the personalised designs you ordered is unacceptable, and we sincerely apologise for this mistake. We also regret that your emails have gone unanswered — communication should always be clear and timely, and we understand how frustrating this must feel. Regarding your concerns about our location, Noor Qalb is a registered business and we are committed to transparency. We will review how our information is presented to ensure customers feel confident and informed when ordering. We would like to resolve this for you immediately. Please reach out to our customer support team once more with your order details so we can arrange the correct replacements or discuss a suitable solution. Your trust matters greatly to us, and we are committed to making this right. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 7, 2026

Hello, Thank you so much for sharing your experience. We’re delighted to hear that you loved the necklaces and bracelets, and that they made wonderful gifts. It means a lot to us that the designs brought joy to you and your loved ones. We sincerely apologise for the issue with the address and the delay in receiving one of your products. We’re glad our team was able to respond quickly, resolve the matter, and reship the item so you could enjoy it without further inconvenience. Your feedback motivates us to keep improving and to ensure every customer feels supported and valued. Thank you again for choosing Noor Qalb. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 7, 2026

Hello, Thank you so much for your kind words. We’re delighted to hear that your family loved the necklace and that it arrived on time. It means a great deal to us that our jewellery brought joy to you and your loved ones. Your support inspires us to continue crafting meaningful, high‑quality pieces with care and dedication for every customer. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 7, 2026

Hello, Thank you so much for your wonderful words. We’re delighted to hear that you find the craftsmanship beautiful and that your necklace feels luxurious and special. Knowing that you are “literally obsessed” and will wear your name necklace with pride truly means the world to us. 🤩💐 Your support inspires us to continue creating meaningful, high‑quality jewellery with care, love, and dedication for every customer. Thank you again for choosing Noor Qalb. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 7, 2026

Hello, Thank you so much for your kind words. We’re delighted to hear that the personalised gift was loved and that your recipient was happy with their birthday present. It means a great deal to us that our jewellery could make such a special occasion even more memorable. We also appreciate your patience and understanding regarding the delay. We’re glad our team was able to keep you informed and reassured throughout the process, ensuring your order was completed and sent out as promised. Your feedback inspires us to continue providing excellent communication and meaningful pieces crafted with care. Thank you again for choosing Noor Qalb. Sincerely, Aisha Customer Support – Noor Qalb