Noor QalbReviews of noorqalb.com

Response from Noor QalbSep 16, 2026

Hello, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and are delighted to hear that you were pleased with our customer service and your customized necklaces. We completely understand how frustrating it must have been to experience both delivery delays and the unfortunate loss of your package. We are grateful for your patience and cooperation throughout the process, and we're glad our team was able to keep you informed every step of the way and assist in resolving the situation once the necessary evidence was provided. It means so much to us to know that you and your daughters loved the necklaces. Creating meaningful personalized pieces for our customers and their loved ones is exactly why we do what we do, and your feedback truly makes our day. As a token of our appreciation, we would love for you to reach out to us at [email protected] for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support. Best, Aisha - Noor Qalb

Response from Noor QalbSep 16, 2026

Hello, Thank you so much for sharing your experience with us. We truly appreciate your honest feedback and are delighted to hear that, despite the initial issue with the spelling, our team was able to resolve the matter promptly and ensure you received the correct gift for your daughter's special 30th birthday. We completely understand how upsetting it must have been to discover an error on such a meaningful personalized item. We are glad we were able to make things right and provide a solution without unnecessary delays or complications. Knowing that you are happy with your order and willing to recommend our business means the world to us. We also sincerely appreciate your thoughtful suggestion regarding confirming final designs before production. Feedback like yours is incredibly valuable, and we will be sure to share it with the relevant team as we continuously look for ways to improve our customers' experience and avoid similar situations in the future. As a token of our appreciation, we would love for you to reach out to us at [email protected] for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support. Best, Aisha - Noor Qalb

Response from Noor QalbSep 16, 2026

Hello, Thank you so much for your lovely feedback! We are absolutely delighted to hear how excited you are about your Arabic name necklaces and truly appreciate the trust you've placed in Noor Qalb. We completely understand how difficult it can be to choose between gold and silver, and we love that you decided to treat yourself to both! 😊 It means so much to us to know that you've been dreaming of owning a personalized Arabic name necklace and chose us to bring that vision to life. We're also grateful for your kind words about our customer service team. Providing friendly, supportive, and attentive assistance is very important to us, and we're thrilled that your experience reflected that. As a token of our appreciation, we would love for you to reach out to us at [email protected] for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order and properly thank you for your support. We can't wait for you to receive your necklaces and hope you love them even more in person! ✨ Best, Aisha - Noor Qalb

Response from Noor QalbSep 15, 2026

Hello, Thank you so much for taking the time to share your experience with us. We are truly grateful for your kind words and delighted to hear that you were pleased with both the quality of your jewelry and the level of service you received. We understand how frustrating it can be when a parcel does not arrive as expected, so we are especially pleased to know that our customer service team was able to support you throughout the process and successfully arrange delivery to your new address without additional charges. Providing responsive and caring support during unexpected situations is something we take great pride in. Your recommendation means the world to us, and we are honored to have earned your trust. As a token of our appreciation, we would love for you to reach out to us at [email protected] for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support. Best, Aisha - Noor Qalb

Response from Noor QalbSep 14, 2026

Hello, Thank you so much for your wonderful feedback. We are truly grateful for your support and delighted to hear that you have ordered multiple items from Noor Qalb. It means a great deal to us to know that you found each piece to be crafted with precision and that they made meaningful gifts for your family. Creating products that can be shared with loved ones is at the heart of what we do, and we're honored to have been a part of those special moments. We're especially excited to hear that you're considering a purchase for yourself as well! As a token of our appreciation, we would love for you to reach out to us at [email protected] for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your continued support. Best, Aisha - Noor Qalb

Response from Noor QalbSep 14, 2026

Hello, Thank you for taking the time to share your experience. We completely understand your frustration and sincerely apologize for the disappointment and inconvenience this situation has caused. We acknowledge your concern that while tracking may have marked the package as delivered, you have not received your custom name necklace. We also understand that your request was for a replacement of the personalized item, not a refund, and we appreciate how important this custom piece is to you. We are sorry to hear that you felt unsupported when seeking assistance, especially after receiving promotional communications. This is certainly not the experience we want our customers to have. We would greatly appreciate the opportunity to review your case in detail and work toward a satisfactory resolution. Please contact us at [email protected] with your Order Number and any additional information that may help us further check and track your order. Our team will carefully investigate the circumstances surrounding the delivery and review the available options to assist you. Your satisfaction is important to us, and we would welcome the chance to address your concerns and improve your experience with Noor Qalb. Best, Aisha - Noor Qalb

Response from Noor QalbSep 13, 2026

Hello, Thank you for taking the time to share your feedback. We are truly grateful for your kind words and delighted to hear that you were pleased with both our products and the support you received. At Noor Qalb, we strive to provide meaningful products alongside attentive customer care, so it is incredibly rewarding to know that your experience reflected that commitment. Your support and trust mean a great deal to us. As a token of our appreciation, we would love for you to reach out to us at [email protected] for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order and properly thank you for your support. Best, Aisha - Noor Qalb

Response from Noor QalbSep 12, 2026

Hello, Thank you so much for your kind words. We are truly grateful for your feedback and delighted to hear that you felt supported throughout your experience with us. It means a great deal to know that the understanding and assistance you received made a positive difference. At Noor Qalb, we always strive to provide caring and attentive support, so your appreciation is incredibly encouraging to our team. As a token of our gratitude, we would love for you to reach out to us at [email protected] for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order and ensure we thank you properly. Best, Aisha - Noor Qalb