Fazila M.
I absolutely loved the necklace
I absolutely loved the necklace! I had expected the engraved name to be a little bigger, but since the name was quite short, I understand that this is something to keep in mind. Other than that, the service was excellent, and I received every update by email. The packaging is also beautiful and elegant, which makes the whole experience even more special. I would definitely recommend this shop!
Response from Noor QalbOct 11, 2026
Hello, Thank you so much for taking the time to share your experience with us. We are truly grateful for your thoughtful feedback and delighted to hear that you absolutely loved your necklace. It means a great deal to know that you were pleased with the service, the regular email updates, and the elegant packaging. We are also grateful for your honest feedback regarding the size of the engraved name. We completely understand your perspective, and insights like yours help us continue improving our products and customer experience. We're especially honored that you would recommend our shop despite this concern. We would love the opportunity to make your experience a perfect one. Please reach out to us at [email protected] with your Order Number and any additional details about your necklace, including what you feel could have made it a full 5-star experience. We'd be delighted to review your feedback, further check and track your order, and see how we can make your experience even better. As a token of our appreciation, we would also love to arrange a special gift, surprise, and extended appreciation for your support. Best, Aisha - Noor Qalb




