Noir & BlancOffers modern bags and accessories. The collection features streamlined totes and full-grain leather crossbody bags. Items are designed for daily use, travel, and evenings out, blending elegance with practicality. Detachable straps allow for versatile styling. The accessories aim to enhance personal expression.
Noir & Blanc (noirblancnyc.com) has 168 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Augusta J.
SCAM Det hele er scam! Ik køb!
Response from Noir & BlancMar 11, 2026
We’re very sorry to hear about your experience. To help us resolve this, could you please provide your order number and the reason for your concern? You can email us directly at [email protected], and we will do our best to make things right. Thank you for your feedback and giving us the chance to improve. Best regards, Noir & Blanc Customer Care Team
JH
Do not purchase from this company. I've had to file a BBB complaint as well as a fraud claim with my credit card company. They sent me the incorrect bag, they continue to insist I accept an exchange. I've asked to return it multiple times. They refuse to give me the address to return it and have even said if I want to return it I have to pay for international shipping!!! This company won't be in business long with such poor practices. Don't let the same thing happen to you and go buy from a reputable company.
Response from Noir & BlancMar 11, 2026
Hello JH, We’re very sorry for the frustration you experienced. We’ve seen your review and want to resolve this. Please email us directly at [email protected] with your order details so we can assist you promptly. Thank you for giving us the opportunity to make things right. Best regards, Noir & Blanc Customer Care Team
Chris
I received my purse and fell in love with it immediately except the side pocket zipper didn’t function correctly. I reached out to customer service. I was immediately helped. They asked for a picture or video to show the defective part, which was reasonable. I was told a replacement would be delivered. Customer service who wrote me back, was very helpful and sincere. It gave me faith a new purse would be delivered soon. I would definitely buy from this company again after my latest experience with customer service.
Dr Maha A.
It was delivered on time, the quality was perfect , and received as shown in description .. Highly recommended.
Sharon
I wanted to exchange or do a refund due to the purse being too small. I went back & forth with this company to return it and got the run around, 16 emails in total. Due to their international return facility being closed, it could not be returned So I am stuck with a $85 purse. Very sketchy company...BEWARE
Response from Noir & BlancMar 11, 2026
Hello Sharon, Thank you for your feedback. We’re very sorry for the inconvenience you experienced. We’d like to arrange a replacement for your purse to resolve this issue. Please email us directly at [email protected] with your order details, and we will make sure this is sorted out promptly. Thank you for giving us the opportunity to make things right. Best regards, Noir & Blanc Customer Care Team
Vina L.
I was so excited to receive this bag just to find out they shipped a completely different bag stating the one I ordered they no longer carry. I'm unhappy with the quality of the bag they sent me as it looks nothing like their website description. I've been trying for 3 days now to return it. The company is constantly pressuring me to exchange my bag instead of return it. When I insisted upon returning this bag as this is not what I ordered they now claim that I will need to self-pay for international postage as their domestic location is no longer accepting returns. I have email evidence of all of this which I have submitted to the Better Business Bureau as well as to by banks fraud center.
Response from Noir & BlancMar 11, 2026
Hello JH, We’re very sorry for the frustration you experienced. We’ve seen your review and want to resolve this. Please email us directly at [email protected] with your order details so we can assist you promptly. Thank you for giving us the opportunity to make things right. Best regards, Noir & Blanc Customer Care Team
Teresa K.
I didn’t receive my order!!! I
Response from Noir & BlancMar 11, 2026
We’re sorry for the confusion. Your order was already delivered. If you are experiencing any issues or cannot locate it, please email us at [email protected] with your order details, and we will assist you promptly. Thank you for your patience! Best regards, Noir & Blanc Customer Care Team
Thomas K.
Kæmpe scam Bestilte sko som aldrig er kommet, og ingen svar fra kundeservice overhovedet! Hold jer væk!
Response from Noir & BlancMar 11, 2026
Hello JH, We’re very sorry for the frustration you experienced. We’ve seen your review and want to resolve this. Please email us directly at [email protected] with your order details so we can assist you promptly. Thank you for giving us the opportunity to make things right. Best regards, Noir & Blanc Customer Care Team
