Noir & Blanc Reviews | Read Customer Reviews of noirblancnyc.com

Noir & Blanc Reviews | Read Customer Reviews of noirblancnyc.com

Noir & Blanc reviews

168 approved reviews, newest moderated first

Angela Z.
Mar 3, 2026
It’s been over a week and as I track…
It’s been over a week and as I track the package it’s still “waiting for the carrier to pick it up”. No updates.
Response from Noir & BlancMar 11, 2026
We’re very sorry to hear about your experience. At Noir & Blanc, we strive to provide the best quality products and service, and we’d love the chance to make things right. Please email us directly at [email protected] with your order details so we can resolve this promptly. Thank you for your feedback and for giving us the opportunity to improve. Best regards, Noir & Blanc Customer Care Team
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Colleen H.
Mar 3, 2026
I decided I did not want my purchase
I decided I did not want my purchase. When I go to return it the item number is not recognized. When I send an email I literally got 5 asking if I want another purse or a wallet to go with it. I think it was AI. After days of emailing back and forth they wanted me to just send my item to an address in china. Very sketchy. I will never do business with your company again. I am now stuck with a $60 purse I do not want
Response from Noir & BlancMar 11, 2026
We’re very sorry to hear about your experience. At Noir & Blanc, we strive to provide the best quality products and service, and we’d love the chance to make things right. Please email us directly at [email protected] with your order details so we can resolve this promptly. Thank you for your feedback and for giving us the opportunity to improve. Best regards, Noir & Blanc Customer Care Team
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Cecilie
Mar 3, 2026
Har intet godt at sige..!
Har intet godt at sige..! Det er scam! Har bestilt en vare, ingen bekræftelse fået, skriver til dem, oplever et svar, som ikke kan bruges til noget, og derefter hører jeg absolut ingenting. Hold jer langt væk her fra!!!
Response from Noir & BlancMar 11, 2026
Vi er meget kede af at høre om din oplevelse. Hos Noir & Blanc bestræber vi os på at levere produkter og service af højeste kvalitet, og vi vil meget gerne have mulighed for at rette op på situationen. Venligst send os en e-mail direkte på [email protected] med dine ordredetaljer og ordrenummer, så vi kan løse dette hurtigt. Tak for din feedback og for at give os muligheden for at forbedre os. Med venlig hilsen, Noir & Blanc Customer Care Team
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Karen W.
Mar 3, 2026
Disappointed in the purse
Disappointed in the purse. The zipper constantly gets caught on the inner fabric seam every time I close it completely.
Response from Noir & BlancMar 11, 2026
Hello Karen, We’re sorry to hear about the issue with your purse. If the zipper is causing any problems, please just let us know by email at [email protected], and we will send you a replacement. Thank you for bringing this to our attention, and we appreciate your patience! Best regards, Noir & Blanc Customer Care Team
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Judi L.
Feb 27, 2026
Company was excellent handling …
Company was excellent handling concerns and answering texts
Response from Noir & BlancMar 11, 2026
Thank you 🙏
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JP
Feb 27, 2026
Beautiful leather
Beautiful leather. Purse arrived quickly and was even nicer than expected!
Response from Noir & BlancMar 11, 2026
Thank you🙏
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Debbie B.
Feb 26, 2026
Excellent customer service
Excellent customer service, quickly and efficiently resolved my order issue. Replies were prompt and helpful. Would highly recommended this company- the bags are excellent quality and look far more expensive than they actually are. Thank you for such a positive experience!
Response from Noir & BlancMar 11, 2026
Thank you🙏
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CDH
Feb 24, 2026
Love them
Good quality and great colors. Perfect size too, with lots of room.
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