Noir & BlancReviews of noirblancnyc.com

Initially I was disappointed since it took too long for delivery. However, when I contacted Customer Service, I received a reply immediately, apologizing for the delay and they took efforts to rectify the situation. I received my bag today…I love it! It is exactly what I hoped it would be. In addition, the company sent a very nice gift to thank me for my patience.

I still have not received my purchase after over 3 weeks and have not received feedback after sending an email to customer support. This was a terrible experience and I still have not seen my back pack.

Sac de belle qualité avec un très beau design.

I received the wrong color. I sent an email they immediately responded and said they would be sending the correct color and keep the black as a gift. Great customer service!

I ordered my first bag and it was the wrong color. I sent an email to let them know and they apologized. I said I would keep the black and just order the cream in the future. Well, a week later the cream bag arrived. There was no charge and they said to keep both!! Their email responses were promt and very professional!

Reached out when my order was incorrect- it was immediately corrected- thanks

I ordered a black and a white bag but received 2 black. I reached out to them, provided proof as requested and they sent the proper bag! This is how customer service should be everywhere we shop!

Excellent customer service i had an issue with a zipper and they sen a replacment quickly. Love the purse!