NOBULLReviews of nobullproject.com

I bought the Boonie Hat here, and it looks nice and fits well. The bright white color is clean, but the material feels a bit thinner than expected. Overall, an okay purchase with decent service.

Had a product issue and Jenelle took care of it right away.

The Canadian site needs to display items in CAD before you get to checkout

Initially had trouble getting my issue recognized, but once that was resolved, response and turn around for the exchange I was requesting was handled rapidly and without hassle by the customer service agent.

I can’t say enough good things about this brand. Shoes are comfortable, run true to size, look great and the customer service is excellent. The sales are also amazing so lookout for them.

The only reason they're even getting 3 stars is because they make, based on my experience, the best running shoes and their customer support agents are wonderful. They lose two stars on their horrible shipping choices. Using DHL cost them those two stars. DHL is horrible, and displays the greed of Nobull corporate. They'd rather save a few dollars and give their customers a horrible experience than spend a few dollars more, use UPS, and give their customers a superior experience. DHL took 3 days to even move my shipment from one truck to the next, then when my shipment arrived in my state they're once again taking far longer than necessary to move my shipment from their hub to USPS for the final leg of delivery. That's 100% Nobull corporate's fault because the reputation of DHL as a very subpar logistics company is very well known.

Nobull constructs superior products and guarantee superior products or they will replace or refund your item. When I had an issue with one shoe, they immediately offered a replacement. I was surprised because many manufactures will give you the run around to avoid fixing the issue. Not Nobull. If you want an exceptional product and top tier customer service, Nobull has it!

I have been a long time customer and absolutely love the brand and customer service. I had one pair of shoes that had a defect. Frederic went above and beyond to take care of me and replace them with a new pair. I will continue to be a loyal Nobull customer!