Jocelyn C.
Great customer service
Great customer service, portrait came out perfect. Was a birthday gift for my partner and he loves it so much. Thank you!
Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.
Noblepawtrait (noblepawtrait.com) has 606 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jocelyn C.
Great customer service, portrait came out perfect. Was a birthday gift for my partner and he loves it so much. Thank you!
Claire F.
The shirt is absolutely wonderful - picture quality is great, the fit and style is actually better than I had expected, and the customer service was awesome. The one issue was the delay in receiving the item and fear that it was lost, which sounds like it more has to do with the company’s shipping partners. I would order again and just not pay for expedited shipping!
anonymous
The Noble Pawtrait team went above and beyond to design the product we hoped for! It turned out awesomely, and the blanket was bigger than we expected (we ordered the large). They were communicative and fast to respond to emails. Definitely recommend!
Response from NoblepawtraitJul 10, 2023
Hi, thank you for your review. Customer's satisfaction means everything to us. Thank you for being our valued customer and trusting your pet with us :))
Katryna C.
Turned out amazing!! All of my dogs looked perfect playing poker with each other, and my husband LOVED it as his Father’s Day gift!!! The only downside was how long it took to get here, especially since I paid for expedited shipping, but it was worth the wait.
Response from NoblepawtraitJul 10, 2023
Hi, thank you for your review. We are so happy that your husband love our product. And we are also working with our shipping partner about shipping time to better serve customer in the near future. Thank you for being our valued customer and trusting your pet with us :))
Melissa H.
The shirt was phenomenal Father’s Day gift and my husband loved it!
Response from NoblepawtraitJul 10, 2023
Hi, thank you for your review. Glad to hear that your husband love our shirt. Customer's satisfaction means everything to us. Thank you for being our valued customer and trusting your pet with us :))
Nicky N.
The shirt I ordered doesn’t fit, the medium size chart is not accurate so I end up with a large size shirt when I ordered a medium. The customer service department had me jump through all this hoops just to tell me in the end that the problem is with the “allowable range” so they can at exchange the shirt I paid $52 for one that actually fits right. which does not even make sense. Make the size chart accurate and treat your customers better. Very disappointed.
Response from NoblepawtraitJul 10, 2023
Hi, thank you for reaching out to us. We so sorry that the shirt size does not come up with as your expectation. We will sure to update the note for size chart to clearer information to the customer. We appreciate your feedback and thank you for being our valued customer.
Melanie T.
It's been 3 weeks since the shipping label was created, and it doesn't look like my purchase has shipping. The shipping update site says that the location is "unknown." I contacted customer service after 2 weeks because it still only said a shipping label had been created; they did get back to me right away, and then suddenly the item had been received/processed to go to the post office... but a week later, still nothing has happened. I wouldn't be surprised if the shirt never arrives at this point and wouldn't recommend this company. I paid $10 for standard shipping, so not the fastest, but it said 1-2 weeks. Again, almost 3 weeks and nothing yet...
Response from NoblepawtraitJul 10, 2023
Hi, thank you for reaching out to us. We sincerely apologize for this issue. Due to the high volume of orders during the holiday season, the shipping partner might not have delivered the package on time to you. We will work with our shipping partner about this issue to better serve you in the future. Thank you for being our valued customer.
bill C.
Nothing went wrong this time and would be willing to give a higher rating if I had not been shorted a garment. I ordered 15 garments over the last year and received 14.