Steelcase, Inc.Reviews of nl.steelcase.com

Bonne réactivité de l'entreprise pour résoudre des problèmes de qualité de fabrication.

Steelcase has delivered perfect customer service! I ordered my Leap chair and because my body was not yet adjusted to the Leap chair within the 14 days of cancellation/return right, I started the return process. After the return request was submitted, I had to wait for the Leap chair to be picked up. In the meantime, I ordered a new Steelcase chair; the Gesture. However, during the waiting time, my body adjusted to the Leap chair and I asked them If I could please cancel my return request and also please cancel my newly placed order for the Gesture chair. As it turned out my body needed additional time to adjust to the Leap chair. I now absolutely love the Leap chair which is very comfortable for working 40+ hours a week from home and also for gaming in my spare time. Steelcase canceled my return request and reimbursed the amount for the Gesture chair. Their customer service is very friendly and response and will sent you most of the time an answer on the same day or latest on the next day. Thank you for this great customer experience and also for making such a great Leap chair!

livraison dans les temps bon suivi

Versand war super und Stuhl ist bequem. Leider waren die Räder nicht für Parkett geeignet. Auf der amerikanischen Website kann man selbst zwischen Hart-/Weichbodenräder wählen, das war hier leider nicht möglich. Habe sogar Ersatzräder gekauft.

Excellent service de livraison, suivi informatique / sms impeccable, précision du rendez-vous qui évite de passer toute la journée à attendre, livreur serviable, compétent et sympathique

J'ai la steelcase 1 au travail. J'ai pris la 2 qui me semble l'evolution. Mais la 2 le fait mal au dos :(. Je préfère la 1.

Great products, I bought a stand desk and a office chair - gesture, I love it! Both are pretty and comfortable. The only minor star I gave was for the time to deliver, it takes a lot, but it worth :)

Contacted the support team about the Amia chair not being included in the sale at that time. They informed me of an upcoming sale later in the month which I greatly appreciated. Ordered it with a discount and the chair was delivered in 7 days. So far the chair sits great, much more comfortable than the HM Mirra 2. Very happy with my purchase.