NixonReviews of nixon.com

I needed a repair for my watch that is still under guarantee and an older watch that was no loner working. I had a few questions so contacted them by phone and was delighted to quickly reach a real person! Tina is passionate about Nixon watches. She knows all the models and gives clear explanations. She treated my queries quickly and efficiently and I am so happy with the way my queries were handled that I have just bought a third watch. Bravo Nixon and thank you Tina!

Au top les montres, j’adore

I recently needed a replacement link for my Nixon watch and reached out to the team not really knowing what to expect. Tina was absolutely brilliant — friendly, knowledgeable, and got everything sorted quickly and without any fuss. It's rare to get customer service that genuinely feels effortless, but this was exactly that. Really impressed, and it's given me even more confidence in Nixon as a brand. Thanks Tina!

Great support given by the Nixon Team! They are responsive, ready and happy to advise and to provide solutions when needed. I wish myself all the Support Teams perform as good as Nixon Team! :) Thanks Tina and all the best!

Dealt with Tina who was an absolute credit to the company. Really excellent customer service.

Despite some of the reviews, I personally think nixon make great watches. However, this was my first time purchasing directly from Nixon. Probably an oversight on my behalf but with a UK website I was unaware that any returns would need to be sent to France. Nixon nor French customs could tell me if there would be any duty to pay, so I ended up with a watch I didn't want.

I was given a beautiful Nixon watch for my ‘special’ birthday from my husband but it was unfortunately much too small for my chunky wrists. Tina at customer services was incredibly helpful and supplied extra links so my watch now fits. Customer service above and beyond .

Tina from Nixon Europe Repair and Customer Support is a superstar. My LightWave watch is a bit scratched and the strap broke. I've basically worn it everyday since purchase. Purchase was after my RubberMurf perished, my original Nixon watch and favourite at the time. That couldn't be repaired so the discount given was used to buy my lightwave. I sent that off to be repaired but as it is not made anymore, it couldn't be repaired. Another discount was offered but I wanted to keep the Lightwave. In stepped Tina where she personally checked with technicians about options. A compatible strap was found but I opted against it, when Tina offered more information and more incentives to maintain my love for the Nixon brand. Huge thanks to Tina and everyone who looked after my Lightwave. I look forward to being reunited with it, despite no repair being done, the care and customer service shown was exemplary. Thank you again.