NixonReviews of nixon.com

3ème commande et toujours aussi satisfaite : la commande est traitée rapidement, la livraison s'est toujours faite sans encombre. Les produits sont de très bonne qualité et correspondent aux description et photos du site. Je repasserai commande sans hésiter.

Ich sammle seit ein paar Jahren diverse Uhren, die mir so gefallen. Darunter sind 6 Nixon Modelle. Für zwei brauchte ich jetzt je ein Armbandglied. Was soll ich sagen, die Firma Nixon hat mir diese kostenfrei, mit einer ganz tollen Mail und völlig selbstverständlich zur Verfügung gestellt. Das ist Kundenservice am absolut oberen Ende. Ich habe mich sehr gefreut und kann die Uhren nun wieder mit Freude tragen. Danke danke danke! Macht weiter so.

The hands on The Sentry are hollow, sort of like wire frames, not solid. So it's almost impossible to see them (so to see where they are pointing). In bright daylight or bright artificial light, you have to move your arm/wrist around until the light catches the thin-framed hands. In low light, fine. So think carefully, if you want to tell the time instantly, you won't be able to most of the (bright) time. All but renders the watch useless, or at best very frustrating. Silly design.

A screw fell out after 2 weeks of wearing it. Notified Nixon and was told they don’t have any replacement screws. My 2 week old watch is now a paperweight and the only thing that got screwed was me!

The best customer service I've had so far.I really cant speak highly enough of how they dealt with me and the issue I had .They went above and beyond to resolve the issue.

Very poor experience. I bought a medium Time Teller with gold coloured strap in July. The watch has a very weak clasp and within 4 weeks it had fallen off twice, once hitting the pavement hard and leaving a scratch on the case and once in a shop where I temporarily lost it (thankfully someone picked it up and I got it back). I complained to customer services and asked for a refund at the end of August. I was offered a choice of a "new and improved clasp" or a refund. I thought I'd try the clasp but then it turned out they hadn't got a clasp in stock which matched my watch and when it arrived it was only half the clasp and didn't fit my watch and looked exactly the same design. I then asked for a refund (this was on 11th September). I didn't get a response until 26th September and was offered a refund or replacement watch. I immediately replied confirming I want a refund but I've yet to have any contact back or receive the refund. The watch I bought was to replace a faulty Time Teller which lasted 4 years before one of the time markers on the watch face fell off. I replaced the leather strap after 3 years with a Nixon replacement strap which lasted about 1 month before it started coming apart and is now completely split after 9 months. Interestingly I've tried to review both products but Nixon won't accept my reviews. So, I think Nixon watches look great and I really wanted to have a Time Teller but they are poor quality and not long lasting and customer services are just downright awful. I eagerly await a refund so I can go and get a different brand of watch which will hopefully be better quality and more durable.

Achtung: Die Armbänder sind von sehr schlechter Qualität und ist bei meiner Nixon-Ripley schon nach einem Jahr gerissen! :-( Dazu ist der Reparatur- und Ersatzteilservice massiv überteuert, Versandkosten müssen sowohl für die Ein- und Rücksendung (20 €) selber bezahlt werden, dies lohnt sich für eine Armbandwechsel von 40 € nicht! Auch die Beratung ist absolut misserabel und kennt sich nicht mal im eigenen Produktsegement aus - also Fingerweg! :-(

I have had a Nixon watch for 3/4 years works fine until it doesn't ! tried customer service email came back, sorry we receiving heavy traffic try again, or go to the same link which returns you to the same email address, tried the chat bot that was out of action tried calling the phone numbers they do not work. no uk help line no service department even called the distributor for the UK they were not even bothered to offer any help. so my experience of trying to get my wach repaired with Nixon is a disaster stressful i think i will go back to Cassio at least they have a working customer service/repair offering.