Ninja Patches Reviews | Read Customer Reviews of ninjapatches.com

Ninja Patches Reviews | Read Customer Reviews of ninjapatches.com

Ninja Patches reviews

287 approved reviews, newest moderated first

Joel
Dec 12, 2024
Quick support
Thanks, Cristalyn for your quick support. I appreciate it!
Response from Ninja PatchesDec 12, 2024
We appreciate your review, Joel! We’re glad Cristalyn could provide quick support. We look forward to assisting you again!
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Paul
Dec 11, 2024
Responsive and helpful
There is a real person on the other line and not just AI
Response from Ninja PatchesDec 12, 2024
Thanks for sharing this, Paul! We’re glad to hear you had a positive experience with our customer service. We appreciate your feedback and look forward to assisting you again!
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Edgar B.
Dec 11, 2024
Great products and great customer…
Great products and great customer service
Response from Ninja PatchesDec 12, 2024
Thanks for the review, Edgar! We’re glad you’re happy with our products and customer service. We look forward to your next order!
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Blake B.
Dec 11, 2024
Quick & Professional & Helpful
Quick & Professional & Helpful
Response from Ninja PatchesDec 12, 2024
We appreciate your review, Blake! We’re glad the service was quick, professional, and helpful. We look forward to assisting you again!
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Angela B.
Dec 10, 2024
Embroidery Help
Erin had great response time and took action to look up the answer to my questions. She also gave advice on the best patch technique to use for my design. Super helpful!
Response from Ninja PatchesDec 11, 2024
Thank you for your kind words, Angela! We’re glad Erin could assist you with your questions and advice. We look forward to helping you again!
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Dominique N.
Dec 10, 2024
This was our first time working with…
This was our first time working with Ninja Patches, and we’re not impressed with the quality. The first batch had the logo in the wrong color. When the second batch arrived, the stitching and logo colors were correct, but there were grease stains all over the top of the patches. On a positive note, Erin from your customer service team was very helpful and professional throughout the process.
Response from Ninja PatchesDec 10, 2024
Hello, I gave you a call to get some more information here from you and to make sure your current order issue is being taken care of and you don't have any other questions. Please reach out to me at [email protected]
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Jace A.
Dec 9, 2024
This company is very responsive
This company is very responsive. I needed to make a change in the text on my patch, and emailed them. I received a response same day, and TWO confirmations that the patch change was able to be made. They maintained contact with me through the entire order.
Response from Ninja PatchesDec 10, 2024
Thanks for the review, Jace! We’re glad to hear we were able to quickly accommodate your patch change and keep you informed throughout the process. We appreciate your feedback and look forward to serving you again!
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Timothy M.
Dec 9, 2024
Erin from Ninja patches is awesome…
Erin from Ninja patches is awesome helped me with the process and was so helpful answering my questions about the different options and what would work best for my design and needs! I would highly recommend Ninja Patches! thanks Erin for your help!
Response from Ninja PatchesDec 10, 2024
Thanks for the review, Timothy! We’re glad Erin could assist you with your design and provide helpful guidance. We appreciate your recommendation and look forward to serving you again!
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