Ninja PatchesReviews of ninjapatches.com

I ordered two sets of different patches, one in the PVC form and the other one printed. They both look so very good. I'm extremely pleased. Very high quality on both. And a great price too. I will use them again in the future!

I received my patches today. They turned out great! Shipping info was accurate and updated regularly. I've ordered from a different company before and the patches were subpar. Not even round as ordered. I will definitely recommend you to everyone. The site was easy to navigate and a proof was shown.

First time ordering patches from Ninja. The embroidered patches I received were top notch. I put them on beanies for a local lawn maintenance company and the final product was perfect. In the package I received 1 extra patch and a roll of heat tape. Service was top notch. THE GRAPHIC NOMAD

Hi! This company has a new ai mockup service. I used it and it generated something I almost liked but not quite, then refactored it with additional updates and the second iteration was something I genuinely loved. I ordered this second iteration. This picture showed up on the order page and confirmation page of this second iteration that I loved. I paid $100 for 30 print patches. When I received them, the printer printed the first iteration, not the second iteration. I was super disappointed because of how much I spent and it wasn't exactly what I ordered! I emailed customer service and they got right back to me, submitted the correct design for printing, updated shipping, and will send me the correct patches. The only sad bit is I planned to use these for my daughter's birthday this past weekend and was not able to. The timing does matter and it is really important to get people their correct products according to the promised time. Ai is new and flashy and cool, but it has to be human reviewed and human tested. Some QA was missing and I am happy they are sending me what I actually ordered but sad it wasn't here in time to use.

Great customer service.

Ninja Patches has consistently messed up orders that I've gone through them for. They furthermore just consistently make their website worse and worse with the pushing of AI features that do everything a bit worse than if they used actual people, or in most cases, be completely useless and slow down any processes. I've order patches that were supposed to receive a merrow border on multiple occasions, that did not. We've received silicone patches that has the color bleeding into the rest of the design. We've received patches that dirt or grease marks on them. I feel lucky if it arrives correctly, so much so that I dread opening a package, knowing there is just as likely a chance that the product I ordered will be incorrect as there is it being correct. If they don't think they can produce something as you send it, they will change it with zero input from you as the customer, produce it, and then hope you don't have the energy to get it replaced or refunded. They simply refuse to contact the customer if there are any art issues. In the event you do contact them, expect to interact with people who spout whatever they can to get you to leave them alone. They will ignore what you have to say or the points you make, and skip to the end result - normally being a refund of some amount. Normally store credit. If they to replace your patches, expect them not to rush it or pay any additional attention than normal, they've told me before that I can't expect to receive it any faster. So now your patches, instead of taking 2-3 weeks, take 5-6 weeks, simply because they can't be bothered to produce things correctly, or contact you if they foresee an issue. The only reason they get a 2/5 stars from me, is because they are affordable, and that is the only thing they have going for them. If you need something specific and correct the first time, use one of their competitors. You're better of paying a little extra for actual quality. Product - 2/5 Price - 2/5 Attention to Detail - 1/5 Customer Services - 1/5

I’m really happy with these Ninja Patches! They’re easy to use, comfortable, and work really well. The quality feels great, and I love how convenient they are. They also stay in place nicely and are very easy to apply. Overall, I’m very satisfied with my purchase and would definitely recommend them to others!

I about cried happy tears when I saw how adorable my custom woven patches turned out for a special birthday theme. These blew my expectations out of the water. My image had a lot of small detail but somehow it all looks great in the small patch space. I’m so thankful!!