Ninjacators LLCReviews of ninjacators.com

4.2556 reviews
Internet & Software
228 Park Ave S, New York, New York

Ninjacators LLC

About Ninjacators

Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.

Ninjacators LLC (ninjacators.com) has 556 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: Ninjacators, ninjacators.com
Website: ninjacators.com
Category: Internet & Software
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ninjacators reviews

556 approved reviews, newest moderated first

Coach S.
Nov 23, 2024
Knowledgable & helpful with issues…
Knowledgable & helpful with issues quickly
Response from Ninjacators LLCNov 25, 2024
Hello, Thank you, we appreciate you taking the time to share your experience with us and glad we could help!
Aaron B.
Nov 23, 2024
A company that cares!
I have been using Ninjacators products now for about three weeks and I am very happy with their high level of customer service and their willingness to help out. The educational videos and resources that come with the products are second to none! I did spend more money than I had anticipated, however, so far my only regret is that I didn't do this sooner because it would have saved me a lot of headaches and a lot of time. I would purchase these products again, because you get the tools, the education, and the support.
Response from Ninjacators LLCNov 25, 2024
Hi Aaron, Thank you for sharing your experience with us! We're thrilled to hear that our customer service and educational resources have made such a positive impact on your trading journey— we're happy to have you with us!
David R.
Nov 23, 2024
great customer service
great customer service
Response from Ninjacators LLCNov 25, 2024
Hi David, Thank you for your review, we appreciate your support and feedback!
Khalid N.
Nov 23, 2024
Great help by Bill
Great help by Bill Took care of things like a pro
Response from Ninjacators LLCNov 25, 2024
Hi Khalid, Wonderful, thank you for sharing your experience! Glad our Agent Bill was able to help!
JeffK
Nov 22, 2024
I didn't hear anything from you for a…
I didn't hear anything from you for a couple of days after I spent $1997 for the Quantum Edge robot. That really surprised me, especially after all the talk about "white glove treatment" in the webinar promoting it. I had to contact and go back and forth with your support for a couple more days (they said they were not showing a purchase, but I forwarded them my receipt) before I finally got access. It appears to be resolved now, but was a little annoying getting to this point.
Response from Ninjacators LLCNov 25, 2024
Hi Jeff, We appreciate your review and sharing your experience. We're sorry to hear that we've fallen short, we've since reviewed the interaction and there was an internal error on our end which delayed our usually onboarding experience. Our Support Team Manager will reach out directly to you to discuss next steps moving forward in hopes to restore your experience!
john W.
Nov 22, 2024
Signed up
Signed up. Got the license but zero other instructions. Called yesterday and no one called me back.
Response from Ninjacators LLCNov 25, 2024
Hi John, We appreciate you letting us know but we're sorry for the experience so far. It looks like our Agent Cheryl has since responded to your inquiry to help you get started. We're here to help and hopefully restore your experience with us.
Ernie C.
Nov 21, 2024
Ninjacators Is Highly Recommended
I can't say enough good things about the positive experience I have enjoyed as a Ninjacators customer. I participate in the Futures Edge trade room, own several of their products/tools and have attended numerous online workshops. Ninjacators is hands down the best trading room I have participated in. Joshua Martinez and Richard Jordan are outstanding educators who not only know how to trade profitably, but have the gift of teaching difficult concepts clearly, even for those new at trading. Not only have I learned so much, I have become a much more disciplined and patient trader thanks to their guidance. Ninjacators gets my highest recommendation!
Response from Ninjacators LLCNov 25, 2024
Hi Ernie, Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’ve had such a positive experience with our products, workshops, and the Futures Edge live sessions, and we’re privileged to have educators like Joshua and Richard on our team!
customer, young C.
Nov 21, 2024
So far so good in Customer Service.
So far so good in Customer Service. But you still have to catch up with what customer is asking for. I was missing Price Flow Pro Files to download, but they sent me the tool installation guide, and I had to hustle to convince the customer success team. Young Chu
Response from Ninjacators LLCNov 21, 2024
Hello, We’ve reviewed your interaction and can confirm the correct link to download your program was provided. Please refer to our most recent message for the details you need to get started. Additionally, we offer step-by-step video tutorials to guide you through the setup process. Our team is highly experienced and always ready to assist you further. Don’t hesitate to reach out if you need additional support!

Ninjacators LLCReviews of ninjacators.com

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About these reviews

More in Internet & Software, New York

Rescueit

Limetechsolution

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Tech vantage now

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Knowledgable & helpful with issues…

A company that cares!

great customer service

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I didn't hear anything from you for a…

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So far so good in Customer Service.