Ninjacators LLCReviews of ninjacators.com

I found there was too much talking its my first time so I might have to get used to it

Support is slow to respond. Tried calling one time and no call back.

A lot of products get presented. Customer service takes too long to respond. Exchanges or refunds take a long time.

I think it may be a good system, but after my white glove setup I am lost. The bots are running and working, but I do not know how to configure the system on my own. When I ask for help the response is the same, “it’s all in the setup videos.” I have watched them several times and get lost in these fast paced videos that zig and zag. When I watch the Monday, Tuesday, Thursday live sessions I get the same response to my questions, watch the videos. A detailed step by step written document would work better for my learning style, I was told it was in the works in one of the live sessions, but it’s not available. I will not go live unless I know I’m in control. One person reported he lost $2500 in 3 hours when he went live, I do not want that to happen to me. Help!

Not happy with the Price flow pro indicator. Very misleading ad on YouTube. Would like to get my money back if possible

Comprei algo qu nao era o meu objetivo. Quero aprender a codificar em ninjascript

2 stars for the customer support, it works really very well. This is my experience with Ninjacators. I bought Robot Lab for $4.997 at the end of March. I live in Italy and the wire transfer was in US dollars from my multicurrency account (later you will understand the reason for this detail). I was looking for portfolios made up of different trading systems for the obvious reason to minimize the drawdown. Robot Lab seemed to fit my needs perfectly. During the introduction call I asked questions about the systems, in particular I asked if the performance of the trading systems reflected real trades or if they were hypothetical results, and to what extent. The answer was rather vague, just a ”both” with no other explanation. Then I attended some of the weekly webinars aimed at the Robot Lab buyers. They were very detailed Q&A sessions mostly devoted to VPN, access to the algos and other technical issues regarding the software/platform, but I never heard anything about what matters most: the systems that make up the portfolios! How long have they been working? Are they really decorrelated? What’s the rationale beyond each of them? Is the drawdown consistent with past performances? Did Ninjacators performed an out-of-sample backtesting or is it just an in-sample data optimisation? And so on. I have to admit that traders did not ask anything about that. Anyway what was unquestionably true was the huge drawdown that the main portfolios were experiencing. I remember comments in the chat such as “Am I the only one that has been clobbered?” or “What the heck of a drawdown!” and so on. Ninjacators itself issued an alert reporting the “opportunity” of investing in a portfolio given its large drawdown. In other words doubling down on losses. I understand that drawdowns are part of trading but I get suspicious 1) when significant losses appear in portfolios that by default should be engineered to minimise that risk 2) when such losses are inconsistent with highlighted past results. So about a month after the purchase I asked the refund. Of course they first tried to sell me other more expensive software, but in the end they proceeded with the refund. Keep in mind that I paid in US dollars and I asked the refund 4.997$, very simple, right? No my friends, what did they do? They sent me a wire in Euros, for the amount of 4398,19 EUR Given an average rate of 1,08 in that period, my loss on this purchase was about US$ 247. I asked repeatedly explanations and evidences about what happened: they apologized at first, but never answered my questions about what the refund fees were. They finally wrote “The refunded amount was $4,997 USD, the amount received by you is minus the bank conversion to Euros and wire transfer fees covered by you.” If this is true it means that they use a bank that independently changes the currency of the transfers without the consent of the sender and then charges 245 US$ for an international wire transfer fees (or two considering the first one). But I am sure that I am just unlucky, and that by now all the drawdowns have been recovered, every indicator, software or any other product churned out daily by this gigantic marketing machine is accurately live tested before being sold to the public, and they do not take any advantage of customer refunds.

I purchased Tunnel Trader 2 weeks back and was told there are several bonuses. I got access to Tunnel Trader, but have not received bonuses. I have emailed to customer service and have received replies every day for the past 2 weeks that their server is broken and they are fixing it. I do not think they are telling me the truth and basically they are trying to hook up people to buy products enticing them with bonuses which are never given. Beware