Night Vision GuysReviews of nightvisionguys.com

If you order, be prepared for a long wait and disappointment. I ordered a simple shotgun scope from this site. After a few days I finally heard from them about completing an export compliance form, which I did. I received an email response saying they got it. After about a week more, I received yet another export compliance form to fill out - the same one I already filled out. I emailed them with a question (because they won't answer a phone) but had to wait for a few days for a response which basically said they didn't understand my question. A few days later, I decided to fill out the export compliance form differently and submitted it. I guess they liked that one since they emailed back and said everything looked good and that I would receive an email with a tracking number once it was shipped. A few more days of waiting and I emailed them again asking about the status of my order. They couldn't understand my frustration with waiting over 3 weeks at this point to just get a scope in the mail. They also said "Your order is expected to ship no later than tomorrow." Yeah right. 2 days later I still had not heard anything so I emailed AGAIN. Here is part of the response "You're not going to want to hear this, but by the time we processed the order the manufacturer ran out of stock. The eta per them is in about one month." I canceled the order. To say I am disappointed with these guys would be an understatement. Never will visit this site again.

Fast service good product helpful staff. These guys continued after the sale to be of assistance and made sure I was ready to use my thermal scope. They sell the best products at the best price with the best service. I updated this review after three weeks of using the scope. I’ll be doing business with the night vision guys again.

Ordering thousands of dollars worth of gear and not getting the support needed to make sure it’s all correct is frustrating. I placed one call to Ultimate Night Vision and they were able to answer all my questions in less than 5 min and give me a list of EXACTLY what I needed to accomplish my hunting goals. Not sure if these guys just sell the products but knowing what they are for and selling is important. Returning all and going to go with a company that is going to look after my needs. Best part, “pay for your own shipping back” will not recommend them to anyone and will also be posting this review across multiple platforms.

Great information made decision easy, price was the best online.

This company is very hard to get hold of no one answers the phone have some questions nobody to talk to

Untrustworthy and Lack of Communication Night Vision Guys will take your money and then never return your emails. When I tried to find out when or if my order was shipped I was met with silence. Three emails later and it looks like I am going to have to make a police report and file a fraud claim with Mastercard. Total boiler room operation. There are plenty of other more respectable operations out there I should've gone with. I knew the price was too good to be true! Definitely learned my lesson with this website.

Smooth transaction. Quick, easy, and best price.

Easy transaction and great pricing!