Night Vision GuysReviews of nightvisionguys.com

It's been almost a week and still have not received a tracking number for an item purchased and bought thru Affirm which has already set up repayment schedule. Really shaky when you can't talk to anyone from NVGuys or Affirm and you get a bill before you even get the product. Something doesn't feel right about this whole arrangement. Will go elsewhere and make the purchase to a company that will actually talk with you. If I give my order number, Im sure they will treat me like dirt for being honest about their service.

There was a couple hiccups with my order but sometimes sh!t happens. What matters the most is how it was handled and in my case, exceptionally well. Im very happy with my purchase and the service I received. If your buying an optic you can’t go wrong with night visón guys. Thanks again

Great customer service, they helped me out while making my purchase. I will definitely recommend them.

Call to ask questions and had great customer service and response…….

Ordered a scope (standard scope) on Sept. 20. Paid for two day shipping. I called with questions on the billing/shipping address issue. All my cards are attached to my PO Box. The person I talked to said it would not make a difference, and it would ship to the PO Box the same as it would the address. A week later I e-mailed that it had not arrived. Felix said because of the export restriction it had to be sent back to the warehouse for shipping to a PO Box. He said they could refund the two day shipping and it would ship in a few "Business Days". Tried e-mailing again and calling again with no response. It is now Nov. 2 and no scope or communication! Season opens Nov. 6! WT...? Addendum: I posted this review and by the time I got back to my inbox I had an e-mail from "Customer Intimacy Team" saying it would ship tomorrow. Feels a little too "INTIMATE" if you know what I mean.

Awesome selection, great prices and terrific financing options!

I ordered my scope and hit ship two day by accident. I wanted next day air , I emailed them and they responded very fast ! They are shipping it out next day for me know !!!!!!!! Awesome first experience with this company!!! I will be doing business with them and telling my friends about it . So hard to find awesome customer service anymore , they have it nailed down!!!! Thanks again!!! Mike Sakel

Great Product and will be a fantastic Christmas Gift for husband that hunts hogs!! Thank you for such a user friendly site and great customer service.