Erica C.
Unique and attractive
The two items I received are unique and attractive. Also well made. The shipping times were slow. The package seemed to sit waiting to ship for a very long time. The company should try to improve that without costing the customer extra. I don’t see the point of having to choose free or extra shipping and having it make a difference if times are that slow. However, I am pleased with my purchases. I would consider buying from Nicoletta Carlone again.
Response from Nicoletta CarloneSep 6, 2024
Hi Erica, Thanks for your taking the time to provide your feedback! We’re thrilled to hear that you loved your unique and well-made items from Nicoletta Carlone, and we truly appreciate your understanding regarding the shipping times. We are always striving to improve our service, and your insight about shipping is incredibly helpful. We are currently working on ways to reduce shipping times without adding extra costs for our customers, and we hope to make that experience smoother for you in the future. As a token of our appreciation, I’d love to offer you a special discount on your next purchase. We hope this encourages you to visit us again and enjoy even more beautiful pieces! Contact me using the form on our website and I'll give you the discount code. Thank you for supporting Nicoletta Carlone, and we look forward to welcoming you back soon! All the best, Stanley Customer Service