Sonia
Fantastic and quick service
My belt buckle was quickly shipped to me. The belt buckle was beautiful! It also was reasonably priced!

Original creations, vintage-inspired designs, and curated items selected from around the world
Nicoletta Carlone (nicolettacarlone.com) has 141 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sonia
My belt buckle was quickly shipped to me. The belt buckle was beautiful! It also was reasonably priced!
NATASHA T.
Lovely items!
Irma S.
Took nearly one month to ship and then several attempts to return. Item arrived after my event and I was still charged for shipping after j told them what happened. The response time is good and they want to help, but they lack the infrastructure. Didn’t even open the box - but will not buy again from them. Hassle is too great
Response from Nicoletta CarloneJun 20, 2024
Hi, please accept our apologies. This is not the experience we wanted you to have. As I wrote in my previous email to you, your return request did not indicate what item to return. This caused a delay with our return system. As soon as the return was correctly updated the free return shipping label was emailed to you (June 10). The tracking shows the package has not yet been received by the carrier (June 19). Please return the item to us so we can process your refund. Thanks, Stanley Customer Service
Zenon
My wife loves the Medusa headpiece, but I can't give Nicoletta a 5 -- it just took too long to get here. Seems the USPS was waiting forever to get the piece after they were contacted -- I checked shipping every day...
Rebecca
I placed an order, and my card was compromised. There were charges for Meta Pay, from Facebook, which happened right around the same time as this order. Fortunately, it was caught in time, but having my account flagged, and s new card shipped was a major inconvenience. The pin is pretty, but everything involved wasn't worth it.
Response from Nicoletta CarloneJun 11, 2024
Hi Rebecca, Sorry to hear you had a problem with Facebook and your credit card security. We take data breaches very seriously. I'm interested to know why you gave our store two stars when you made your purchase on the Facebook shop, which has nothing to do with our checkout system. I'm happy you liked the pin, but in the future please consider going to directly to our website. Thanks, Stanley Customer Service
TS
Great quality product! I ordered a stars headband, and was very happy with it. It was definitely not cheaply made, which was refreshing since so much stuff you buy online nowadays seems to be. Absolutely perfect, pretty, and well-designed! However, I have to take a couple stars off for shipping. I’m very lucky that I ordered it way before my event, because it took about a month to arrive, maybe more. I did not receive any emails updating me on shipping delays until nearly a month after I placed the order, something about “inventory issues.” This shipping time happened to be fine for me since I ordered far in advance, but definitely still a bit frustrating, and for someone who needed it quicker it could definitely be bad.
Response from Nicoletta CarloneJun 11, 2024
Hi, I'm glad you liked the headband and apologize for the delay. Shipping can take longer during sales and holidays. This is noted in our shipping policy, whcih you can read on our webite. By the way, I never received any emails about this order from you. Did you try to contact me about the delay? It's important you are completely satisfied with your experience shopping with us. Thanks, Stanley Customer Service
Natalie
I was charged for all items and thought I had received them all… that was until I opened the box for the “Minerva” Spider Bracelet. The box was there but there was nothing inside. It’s a nice box but I checked the entire box and found nothing in the packing or outside the product box, or in the shipping box.
Response from Nicoletta CarloneJun 4, 2024
Hi Natalie, Please accept my apologies for the missing item. Contact me directly on our website and I will arrange to ship another bracelet right away. Thanks, Stanley Customer Service
Tracey K.
Terrible junk
Response from Nicoletta CarloneJun 4, 2024
Our number one priority is your happiness. If you're not fully satisfied with your purchase use our free prepaid USA shipping label to return your items to us within 15 days after delivery for exchange, store credit, or refund. Questions? Contact me directly on our website. Thanks, Stanley Customer Service