Nicetown.comReviews of nicetown.com

I ordered a shade sail and sent the dimensions needed for a triangle shaped shade sail. You would think its pretty failsafe, but not with NICETOWN.... I took off 12 inches as instructed and there are huge sags in the sail it does not even hang straight!!!! So disappointing to take the time to measure propertly and then to receive a SUB PAR product! Tight fit on the edges and huge sags in the middle!!!! No response to date from anyone at Nicetown. DO NOT BUY ANYTHING FROM THESE CHINA CROOKS!!!!!

Exactly the size I ordered, very odd measurements because I ordered the more door type of insulated sound proof curtains for my bedroom windows. Really shocking how well the soundproofing is, I have 3 dogs and they do not react to my wife coming home in her v6 Edge or me coming home in my CRX, they do hear my mini but I put on a really loud exhaust so everyone within a mile hears that. I think mine were 77x46 and exactly those measurements. Ya they’re made in China, like most products you buy in America from American companies and I understand a certain trepidation toward buying those products as most are quite inferior to their advertisements but this isn’t one of those products and the review I read as top on this list is about as racist as a review can be. Like seriously stfu, if you can’t work a tape measure, it’s no one else’s fault. I was going to get some magnets and sew them down the sides and have matching ones to attach them snug to my window trim but it’s not been necessary they fit perfectly and fall perfectly after I modified my rod mounts to hold the curtains closer to the wall.

WARNING!!! Nice Town is a Chinese company that are absolute crooks! They pretend to have an office in the US but do not answer any phone calls or emails from the US. Every response is from overseas from China or the Philippines including their headquarters and customer support. I dealt with Amy in communist China after my curtains did not fit. My curtains were over 14 inches too short for my living room window. Amy asked if I wanted to buy a third curtain to put in the middle of the two short curtains... what an idiot and insult to suggest buying a third incorrect curtain! I explained to her that the sizing instructions on the Nice Town website are incorrect, so Amy changed the website sizing instructions because they were misguiding, after I already placed my order! I requested Nice Town to send the correct sized curtains and Amy refused!!! I then requested a return authorization and Amy refused my request to return the short curtains and offered a 1% discount. After two weeks of wasted phone calls and emails, I finally called my Visa company and had them cancel the payment to Nice Town. BEWARE!!! You have been warned!!! By the way, this company has it's friends and family give them good reviews to hide how crooked they really are!

The curtains are exactly what I ordered and exactly what I wanted and expected. I am very pleased. If I ever need similar curtains I will go back to nicetown.

BEWARE! Never received items, still charged. No customer service to help locate our order. All of the burden put on the buyer.

The customer service was top notch! It is the main reason for giving a 5-star review. The Shade sail didn’t work for my application, but after close, consistent and reliable contact with Amy in Customer Service, all concerns were resolved. I’m so satisfied with my experience with nicetown!!

I highly recommend this company! The service was excellent and timely. I ordered the custom Hussein premium soundproof curtains for my french doors to keep the sun out and the cold out this winter... they are awesome.

I love that I was able to purchase drapes with custom dimensions instead of the standard ones. I am happy with the quality and look of my new drapes.