Nicetown.comNICETOWN is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: NICETOWN curtains are designed by designers from Europe and USA and produced in China. The original fabric processing, dyeing and production of NICETOWN products are all completed systematically in our own factory, and all NICETOWN products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.
Nicetown.com (nicetown.com) has 103 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Decoration & Interior · Tempe, Arizona
Excellent
Decoration & Interior · Scottsdale, Arizona
Excellent
Decoration & Interior · Glendale, Arizona
Great
Decoration & Interior · Tucson, Arizona
New
103 approved reviews, newest moderated first
Clayton E. Linkous I.
Ordering the shade was very easy and customer service contacted me to insure my measurements were correct and to get more detail measurements. Shade turned out perfect and was a lifesaver for the high temperatures in direct sun. Highly recommend this company and will use them again in the future. Will send pictures when I can.
Moe
Scam Chinese company. Cheap material and wrong size. Horrid customer service. They are now called the hue .com. Stay away from these criminals. $150 down the drain to China.
Response from Nicetown.comJul 1, 2024
Hey there! We value and appreciate your feedback; it helps us improve our products and services. We want you to have the best experience with our service and would love an opportunity to address any Nicetown-related issues or concerns you have. When you can, please email us at [email protected] with the Nicetown account number, complete address, and a brief description of the problem for help. We appreciate you taking the time to connect with us here. - Liane
Peter M.
I ordered a custom sun shade sail from them over the weekend, but had questions. I called 57 times (I know I know, but cmon...no voice-mail? No callback? No "sorry, it's been a busy day", no person! Literally no one there! So...shut up). I sent an email immediately asking for them to cancel my order as their company pops-up on scam reporter sites and the lack of response is just the nail in the coffin to that. Buy from a company that you can ACTUALLY TALK TO PEOPLE and not a company that can't pick up the phone after 57 calls.
Response from Nicetown.comMay 7, 2024
Dear Peter, It is truly regrettable that you had to experience the frustration. Please accept our apologies for any inconvenience this may have caused. Upon receiving your email, we have processed your request to cancel and refund your order. Meanwhile, we are also working on enhancing the capabilities of our customer service team, in order to provide better and more efficient responses. Feel free to contact us if there's anything further we can assist you with. Best regards, Nicetown.com
Leslie S.
Finally received my curtains after a month and a half. Absolutely, beyond disappointed. I would return them if I thought I would actually get my money back. Customer service is a joke. Quality of fabrics is terrible. They don’t open well at all because the fabric is so stiff and cheap. The ‘blackout’ part is literally a large piece of black felt between the liner and curtain. An absolute joke. I wish I could add pictures to show how terrible they truly are.
Response from Nicetown.comMar 12, 2024
Dear valued customer, We apologize for any inconvenience caused. Even though we thoroughly inspected both the order and the package to ensure everything was in perfect condition prior to shipping, we sincerely regret any trouble this has caused you. Would it be possible for you to kindly take a few pictures that clearly highlight the specific issue and send them to us by via mail? Once we have verified the problem, we will promptly provide you with a solution. And we have proactively reached out to you via email about the item problem, but unfortunately, we have not received a response from you. We eagerly await your prompt response. We hope you have a wonderful day! Best regards, Nicetown.com
Lori W.
I LOVE these curtains! They are super thick and block out light. I can’t wait to see my energy bill go down! I would definitely buy these again and recommend to friends and family!
Anonymous in the C.
The curtain looks great! It is actually an insulated,quilted, single "curtain" to cover a door-sized opening leading to the back hallway of our house. It will keep the very hot or cold air from getting to the front of the house during summer and winter. It was customized for our purpose and packed very well. And, it was a quick turnaround. It looks just like the beige curtain shown on the Nicetown website. Very nice, and glad I found them.
Katherine B.
Our insulating curtains are absolutely excellent and exceed all expectations. Flawless. We live in winter weather that can get to sub zero temperatures here in the mountains of upstate NY. We registered a 3 degree warming change after installing the curtains on our doors. Amazing.
Ginger F.
Positively LOVE the quality & the look! CLASSY! Heavy duty, waterproof, outdoor curtains. I got the matching sandbags. They are hidden below the curtains, and they work well in storms and high winds. The curtains come with nice tiebacks. However, I bought the woven ball tiebacks. Everyone who comes to my home comments on how beautiful they are!