Nicetown.comNICETOWN is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: NICETOWN curtains are designed by designers from Europe and USA and produced in China. The original fabric processing, dyeing and production of NICETOWN products are all completed systematically in our own factory, and all NICETOWN products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.
Nicetown.com (nicetown.com) has 103 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Decoration & Interior · Tempe, Arizona
Excellent
Decoration & Interior · Scottsdale, Arizona
Excellent
Decoration & Interior · Glendale, Arizona
Great
Decoration & Interior · Tucson, Arizona
New
Showing 4 reviews with 3 stars · Clear filters
Joelie N.
Curtains are beautiful and customer service was great
Response from Nicetown.comAug 24, 2026
Hi Joelie, thank you so much for your kind words! We’re thrilled to hear that you love your new curtains and had a great experience with our team. Enjoy your beautiful space!
Samantha
Not very pleased. The curtains are EXPENSIVE...but appear and feel NOT expensive. Will not purchase from them again. So sorry.
Response from Nicetown.comDec 4, 2023
Dear valued customer, We apologize for any inconvenience caused. Upon reviewing your review, we were unable to locate your order using the name Samantha. To assist you further, could you kindly provide us with either your order number or the address associated with your order? This information will help us locate your order and provide you with the necessary assistance. And you can also contact us by email and we will try our best to help you. We eagerly await your prompt response. We hope you have a wonderful day! Best regards, Nicetown.com
Helena H.
DO NOT TRUST NICETOWN !!!!!!! We purchased curtains and rods from this website, trusting what the website claims : that these rods are capable of supporting the weight of all their curtains, including the heavier ones. This is absolutely untrue : the rods and mounts are extremely cheap and weak. The mounts immediately came out of the wall (even-though we used heavy duty screws in a sturdy wall and the rods bent under the weight of the curtains. This is bad in itself, but THEY DO NOT RESPECT THEIR REFUND POLICY. On their website it states that if there is a quality problem with a product they will issue a refund. I provided photos and videos of the problem, which the customer service agent did consider a fault with quality as she offered a refund….but the refund was for 30$ !!!! The rods cost us 247$. I insisted but the agent just ghosted me. I tried again with another agent, who then offered 100$, which is still not the price of the rods and not the policy they offer….. this one stopped answering also. This is a complete scam: Do not trust them. Also, the curtains are not worth the money, they are not soundproof at all. Do not waste your money. Update : NiceTown did give me a refund after I posted this review and another on their website. It's a shame I had to post any bad review to get to that, as this is the refund policy they have on their website...but I did get a refund so in the end they were honest. In light of this experience I changed my review from 1 star to 3.
Response from Nicetown.comSep 6, 2023
Dear customer, Thank you for your support. We are very sorry that our product did not meet your expectations. In fact, after receiving your feedback, we have been actively addressing your issue. And now that we have agreed on a solution and solved it. So do you have any more questions? If you have other questions, please do not hesitate to contact us!!! Have a nice day! Best regards, Nicetown.com
Lori S.
The shade sail is pretty good for the money. One of the sides does not curve in so it catches in the wind and won't pull tight. I reached out to them and sent them pictures and they never got back to me.