Nicetown.comReviews of nicetown.com

DO NOT TRUST NICETOWN !!!!!!! We purchased curtains and rods from this website, trusting what the website claims : that these rods are capable of supporting the weight of all their curtains, including the heavier ones. This is absolutely untrue : the rods and mounts are extremely cheap and weak. The mounts immediately came out of the wall (even-though we used heavy duty screws in a sturdy wall and the rods bent under the weight of the curtains. This is bad in itself, but THEY DO NOT RESPECT THEIR REFUND POLICY. On their website it states that if there is a quality problem with a product they will issue a refund. I provided photos and videos of the problem, which the customer service agent did consider a fault with quality as she offered a refund….but the refund was for 30$ !!!! The rods cost us 247$. I insisted but the agent just ghosted me. I tried again with another agent, who then offered 100$, which is still not the price of the rods and not the policy they offer….. this one stopped answering also. This is a complete scam: Do not trust them. Also, the curtains are not worth the money, they are not soundproof at all. Do not waste your money. Update : NiceTown did give me a refund after I posted this review and another on their website. It's a shame I had to post any bad review to get to that, as this is the refund policy they have on their website...but I did get a refund so in the end they were honest. In light of this experience I changed my review from 1 star to 3.

We love our curtain. We purchased it to block noise from our apartment's noisy central air unit. As a hard of hearing person, I am finally able to hear the people in the room with me!

Excellent product and responsive company. The outdoor curtains are attractive and well-made. Colors are true. Highly recommend. Good value for the money!

LOVE OUR NICETOWN CURTAINS! I wanted privacy on our small screened in porch but still wanted to be able to see outside and allow breezes in. These curtains are perfect! I needed a custom size, and the fit is perfect. I actually could have ordered them a bit wider but they still are great. I would reorder with Nicetown! Great company to work with.

We're repeat customers. Nicetown curtains are beautiful, skillfully made & true to the size ordered, excellent quality and reasonably priced. Very pleased with customer service. Curtains arrived promptly. We've gotten many compliments. Highly recommend.

I ordered a SOUNDPROOF curtain. This product is not even sound reducing. Very dissatisfied. Customer service is offering a $35 refund. I paid $138. Do not buy from Nicetown!!

We purchased 4-layer curtains to reduce the sound from a nearby freeway. The sound reduction in our bedroom is a great improvement. So not only do the curtains look god they are functional. While some other curtains might also reduce sound I believe this the best you can get and the price is right.

I have purchased almost $2,000 worth of outdoor curtains for my yard. Initially, I was quite impressed with the heaviness/look of the fabric; however, over the first year, it began to break down and I could see the material shredding. Into the second year, there are over 20 areas of shredding and if you brush up against the fabric, white powder comes off. I wrote to the company and they said my 1 year warranty was up and offered 30% off my next purchase. Why would I purchase from them again, if there material only lasts 1.5 years?????? Not acceptable! Would not recommend.