Niagara Falls CanadaReviews of niagara-falls-canada.com

Fireworks on the boat was very cool and the views were amazing

A little disappointed as this website is charge almost DOUBLE of how much are actually tickets are. Don’t bother buying tickets online and instead pay 47$ per person in person and not $70. Payed $70 for a big group of people, if I had known I could have saved more than $200… the boat itself was very fast but still fun just super bummed about pricing.

Had an amazing experience, glad to have ponchos provided and was able to put them in the recycling bin afterwards.

The staff were friendly and informative. The ride itself was awesome! Only three tips to improve the experience and they all relate to the online booking site: (1) Inform ticket buyers to watch for the QR code in their email. It delayed our check-in process a lot not having it. (2) Let people know to expect to get very wet despite the ponchos and to wear appropriate clothing. (3) Let seniors and those with limited mobility to expect a long walk on inclined ramps before they get to the elevator. The elevator on the American side is at the top and I was expecting the same. It was very difficult for me to get down to the launch and then back up again. Thank you!!

We had a great experience, being so close to the falls was amazing. My kids loved it. The process was super easy from booking to getting on and off the boat. I loved the photo they took of the family (this was an additional cost to purchase but well worth it).

Perfect organisation of the trip, no long waiting, everzthing smoothlz organised

After successfully purchasing a ticket for the boat to the falls, I received a phone call saying that they are cancelling the trips for the rest of the day and demanded that I rebook for next day after refusing to offer a refund. The reason, he said, for the cancellation was for safety, as “the water levels are too high”. This was a lie as I could see the tour running for the rest of the day because I’m in the city looking at the single attraction the city has - the falls. It’s obvious that it was overbooked. Is this what a good faith transaction looks like? I suppose I shouldn't be surprised you are an American company after all.

10 minute water trip for a total of $70 plus tax....