Jennifer H.
A few preparedness tips
The staff were friendly and informative. The ride itself was awesome! Only three tips to improve the experience and they all relate to the online booking site: (1) Inform ticket buyers to watch for the QR code in their email. It delayed our check-in process a lot not having it. (2) Let people know to expect to get very wet despite the ponchos and to wear appropriate clothing. (3) Let seniors and those with limited mobility to expect a long walk on inclined ramps before they get to the elevator. The elevator on the American side is at the top and I was expecting the same. It was very difficult for me to get down to the launch and then back up again. Thank you!!