Niagara Falls CanadaReviews of niagara-falls-canada.com

We never received e-tickets or email confirmation, and the tour boat company had no record of us in their system, we were informed that you are a third party company and were not affiliated with them, we were forced to re-purchase tickets through them direct. I reached out to my credit card company and they told me that they will reverse the charges on Monday and note you as a scam if I am unable to obtain a refund from your company. Thank you for nothing and a inconvenience in my vacation.

After successfully purchasing a ticket for the boat to the falls, I received a phone call saying that they are cancelling the trips for the rest of the day and demanded that I rebook for next day after refusing to offer a refund. The reason, he said, for the cancellation was for safety, as “the water levels are too high”. This was a lie as I could see the tour running for the rest of the day because I’m in the city looking at the single attraction the city has - the falls. It’s obvious that it was overbooked. Is this what a good faith transaction looks like? I suppose I shouldn't be surprised you are an American company after all.

Don’t buy from this website. They charge you extra!!! The tickets are about 40 dollars if you get from the official website, but this website charges 80 dollars for the tickets.

You charge 20 dollars more than the place charge of you buy it there. That is a 40% more expensive than people paid for the same trip if they buy it in situ. A complete rip off. And also, of you want to be at the front,you also have to pay extra and get a golden rain coat...another outrageous way to get money from.yhe tourist...it wasn't like that.

I bought a ticket online which was available for ride for two hours later. I found tickets on kiosk for immediate boarding so I bought them. Asked to cancel the online tickets, they refused to cancel, because of 48 hours notice. It doesn't make sense because I bought the tickets 5 minutes ago for two hours later. So I paid twice for the same boat ride.

This is a misleading website! The cost of the boat ride is almost double if you buy it here! Don't buy from this site! Buy from the official website or directly at the location!

Scam tickets and you would not refund my money. Do not recommend. You should be shut down.

too expensive. feeling scam. slow processing speed and unacceptable redund policy. no additional value provided.