No N.
0 star, multiple lies plus under quote
I would give them a 0 star if possible. They are a broker, not the actual movers (lie #1). When the movers got to us, they quote was for only half the truck (lie #2) despite all items for the move were accurate. They doubled the price of the quote (lie #3). Could not get ahold of the broker/people we contacted. We canceled the move and sent them home (the movers said this happens all the time on an under-valued quote). I requested a refund after 20 times of actually trying to call. The next morning the broker tried to save the deal and told us the movers were still in town (lie #4; the movers lived 4 hours away and were excited to go home that night). The brokers told us about free storage option they had. Truth is, every move has to go thru Dallas (at least in this case). They would not go from point A to point B directly. They had to move the items from one truck to a different truck in Dallas (another lie from the broker). Overall, worst moving experience in my life. Don’t waste your time with them. And they still won’t give me a call back.
Response from Next Stop RelocationAug 5, 2024
We have thoroughly reviewed our customer records and unfortunately, we are unable to find any record of your interaction with our company. We take all reviews seriously and strive to provide the best service to our customers. We suspect that this review may have been posted by a competitor with the intention of harming our reputation. If you believe this is a mistake, please provide us with more details about your experience, including any order numbers or relevant information, so we can address your concerns appropriately.