customer
Added Cost and Extensive Damage
Added to cost at the last minute when storage dimensions were given in advance. Most of my items were severely damaged and the process to file a claim is so difficult that I have been unable to file a claim.

We pride ourselves on our professionalism and attention to detail. Our team of experts is trained to handle every aspect of your move, from packing to transportation, with the utmost care and efficiency.Moving can be expensive, but we believe that everyone should have access to quality moving services at an affordable price. That's why we offer competitive pricing and flexible payment options.With over 15 years of experience in the moving industry, we have the expertise and knowledge to handle even the most complex moves. From fragile items to bulky furniture, we've seen it all and know how to handle it.
Next Stop Relocation (nextstoprelocation.com) has 185 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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185 approved reviews, newest moderated first
customer
Added to cost at the last minute when storage dimensions were given in advance. Most of my items were severely damaged and the process to file a claim is so difficult that I have been unable to file a claim.
Katherine R.
Honestly just read the rest of the reviews.. TERRIBLE company to work with. AWFUL communication and GREEDY! They use your items as leverage to tack on extra money at the end for bullshit reasons. Never ever again
Holden B.
Vanguard Movers hastily moved all my furniture; while keeping all my belongings protected. My mover Nashat was very friendly, and patient with the whole process. Nashat worked Extremely hard and fast. This guy gets work done! I’m very pleased with the outcome, and the timely manner of my moving experience. 07/ 29 / 2026
Chris “CyRo” R.
Quote they gave was half of their carriers’ finalized price. Minimal to no contact, no confirmation on when they were coming to pick up goods after they initially stated they were confirmed for the wrong week. Are more than two weeks late with delivery, and now am fully unable to reach them. Terrible company.
Unhappy senior V.
Items broken, lost, some items delivered were not ours. Assumed those people have my things. Delivery Driver quite rude. Salesman lied. Offered Our own 26’ truck straight through & increased charge for this. Picked up starting at 5 pm in a rental truck. Semi delivered at the other end!
Melissa C.
I have filed with BBB as well as a police report. I was told by Alex Connor my deposit would be FULLY REFUNDABLE. The scenario I specifically asked about was if anything in the moving process fell through, would my deposit be refunded. He told me yes. Unfortunately, I needed to cancel the move and asked today for my deposit to be refunded. Now, they are inventing new rules and telling me it’s not. They have no invented a “3 day refund” rule as well as “an act of god” rule, neither of which are in contract, my signed quote, or anywhere in writing. It was asked multiple times, they confirmed multiple times “yes, your deposit is refundable”. Nowhere in my signed quote, any communication, does a full refund come with conditions. I’ve requested a full refund several times and Alex is now routing me to “support”, although his name, number and the support email address are all beneath his name on my invoice. Absolutely avoid this business AT ALL COSTS!!
Austene M.
Horrible company. My mom signed a move through them a while ago, we were first with another company then transferred to next stop after the contacted was signed. Once the mover finally came to pack our stuff after changing the set time multiple times, they wanted to Lesotho 80% of the money then and now which was not agreed upon. They packed my things on May 18th. It is Now July 5th and they barely ever answer us, if they do it’s once in a century and it’s always like your things are coming soon, and just lying. We were told 10-15 business days and my things would be here. My things are still not here, and they are never reaching out. They are a complete scam company and have just stolen all of my items, I am a college girl in my twenties and I can’t afford to lose everything yet here we are. The last guy we’ve contacted told use our things were near by and the driver would contact us, that was a week ago and we have gotten no contact and now the guy isn’t answering us. Please help, I’m not even sure what to do anymore, but definitely talking with the police and a lawyer. NEVER USE THIS SCAM COMPANY!!!! THEY WILL TAKE YOUR MONEY AND YOULL NEVER SEE YOUR THINGS EVER AGAIN!
Darlene
I was quoted one price, but had to pay more. I was told my move from Tx to Fl would be 5-7 days and it was 16. Mark said to call/text anytime he’d be with me whole transition. I now have 10-15 peoples names and numbers. They are very hard to get ahold of with #’s working one day and not the next. I’m still waiting on someone to call me back from corporate office. Now I need to file a claim for damaged items. Awful! Please don’t hire this company to help you move!