NexampBuilding the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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James
So far so good. Ask me again after about four months of this new operation.
Response from NexampDec 2, 2025
Hi James, thank you for your kind feedback. We appreciate your recent enrollment and look forward to providing you with savings as soon as possible. We’ll continue to support you and keep you updated every step of the way. Thanks again for joining the Nexamp community!
Abigail D.
Great customer service. Actually savings.
Response from NexampDec 2, 2025
Hello Abigail, thank you for your positive review! We’re so glad to hear you’ve found our support helpful and are seeing savings on your electricity costs. We truly appreciate your time and your support of clean energy.
Carrie L.
Helping me save money!!!!!! In many ways, ones also that are good for the environment/atmosphere.
Response from NexampDec 2, 2025
Hello Carrie, thank you for the 5-star review! Our team is dedicated to helping subscribers support a cleaner future while saving money along the way. We're so happy to hear you're enjoying your experience with Nexamp!
Terry C.
Professional and well organized billing process.
Response from NexampNov 26, 2025
Hi Terry, thank you for your positive review of Nexamp! We're glad to hear that our efforts to make community solar simple and accessible are making a difference for you. We truly appreciate your time and support as a Nexamp subscriber.
Michael J S.
Very easy to sign up
Response from NexampNov 21, 2025
Hi Michael, thank you for your positive review! We're excited to welcome you to the Nexamp community and glad to hear the enrollment process went smoothly. We appreciate your support and thank you for being a Nexamp subscriber.
Gary
I am happy that I am helping the earth and all human beings by supporting solar power. Having small reduction in my power bill is an added bonus.
Response from NexampNov 14, 2025
Hello Gary, thank you for your positive review! We're glad to hear you're proud to be supporting clean energy and are starting to see savings on your electricity bill. We appreciate your support and thank you for being a Nexamp subscriber.
mosherofeh
Very intrusive signup
Response from NexampNov 14, 2025
Hello, Thank you for your feedback. We’re sorry to hear that our enrollment process felt intrusive. In order to apply solar credits to your utility bill and help you save, we do require a signed contract along with contact and utility information so that we can coordinate directly with your utility provider. Our team works hard to make this process as secure and transparent as possible, but we understand that it may still feel frustrating. We appreciate your candid input and remain committed to supporting you should you have any further questions. Thank you for being a Nexamp subscriber.
William B.
This switches us to green energy, perhaps not as profitable as owning your own panels, but a lot less trouble with no complications on your home. Taxachusetts has made the function of this program more complicated than it should be and that's the government's fault, not Nexamp's. National grid isn't smart enough to make this more straightforward either. Customer service staff is good and knowledgeable Nexamp Community Solar explains how everything works as well as they can, but what national grid puts on the bill is confusing as all heck because they are not particularly competent. National grid is great at overcharging customers though.
Response from NexampNov 14, 2025
Hi William, thank you for your review! We're glad to hear you're enjoying the ease of community solar and that our team has been helpful in explaining the program. We appreciate your recognition of our efforts to make things as clear as possible, especially with the different parties involved. Thanks for being a Nexamp subscriber.
