NexampBuilding the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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MK
Explaining so I understood
Response from NexampOct 5, 2026
Thank you for your 4-star review, Mary! We’re glad to hear that our team was able to explain things clearly and help make the process easier to understand. We appreciate you taking the time to share your feedback, and we’re grateful to have you as a Nexamp customer! Sincerely, Nexamp Customer Support
Martha P.
Good response from Nexamp for my question.
Response from NexampSep 1, 2026
Thank you for taking the time to share your experience, Martha! We’re glad to hear our team was able to provide a helpful response to your question. We appreciate your feedback and your choosing Nexamp! Sincerely, Nexamp Customer Support
JAMES A. L.
Courtesy of the rep.
Response from NexampJun 8, 2026
Thank you for your review, James. We’re so glad to hear that our representative made a positive impression and provided you with a courteous experience. We truly appreciate you taking the time to share your feedback and for choosing Nexamp. If you ever have questions, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. You can also log in to your user portal anytime for account details and updates. We appreciate you being part of Nexamp! Sincerely, Nexamp Customer Support
Pat T.
The folks that I dealt with were great and the setup was easy. However, I still am not active after several months, and I'm not getting any help yet from Nexamp as far as my electric bill is concerned. I'd like to know when I'm actually going to start getting a benefit.
Response from NexampMay 13, 2026
Thank you for your review, Patricia. We’re glad to hear the setup process was easy and that you had a positive experience with our team. As confirmed by our support team, we’ve initiated the process to reinstate your Nexamp account and added you to our priority list to help expedite reassignment to a solar farm. We truly appreciate you coming back to Nexamp as a subscriber, and we currently expect you will begin seeing Nexamp solar credits on your utility statement by June. We also sent an email update on May 10 with additional details. If you have any further questions, please don’t hesitate to contact our support team. Our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate your patience and look forward to getting you back to receiving solar savings soon
Tom B.
I was a Nexamp customer for about 1.5 years and then we moved. I couldn't just transfer my account to the new address, I had to reaply once we moved. When we reaplied, there was no effort on my part. I don't know why I had to reaply and not just transfer my account in whole.
Eduardo T.
I'd love to rank you guys 5* but I've yet to see any discounts on my National Grid bill or see any invoices from Nexamp. You sent this survey too untimely.
Jeanne D.
They explained your service so I could understand it.
Response from NexampFeb 16, 2026
Thank you for your review! We’re glad to hear our team was able to clearly explain the service and make it easy to understand. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
William P.
Like the money I saved. Communication was good
Response from NexampFeb 16, 2026
Thank you for your review! We’re so glad to hear you’re enjoying the savings and that communication has been helpful. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
