New York Safety CouncilReviews of newyorksafetycouncil.com

Response from New York Safety CouncilJul 17, 2026

Thank you, David! Simple and easy to use is exactly what we aim for. We appreciate you taking the time to share your experience!

Response from New York Safety CouncilJul 17, 2026

Thank you for your feedback, Laverne. We're truly sorry that getting started felt more difficult than it should have — that's not the experience we want for you. We've gone ahead and issued a full refund on your behalf. Please allow 3–5 business days for it to be reflected on your end. We sincerely apologize for the inconvenience and appreciate your patience.

Response from New York Safety CouncilJul 17, 2026

Thank you for letting us know about this issue. We're sorry to hear you weren't able to progress past the first module — that's not the experience we intend. Your concern has been escalated internally and our team will be reaching out to you directly.

Response from New York Safety CouncilJul 17, 2026

Hi Gail! We took a look at your account and wanted to clear things up — your course wasn't locked out. It simply hadn't been started yet and was close to expiring, so we went ahead and reset it for you. You now have 30 more days to complete the course, and it's all ready and waiting for you to log in and give it a try! We hope you enjoy it. If you run into any questions or concerns along the way, please don't hesitate to reach out to us at [email protected] — we're happy to help!

Response from New York Safety CouncilJul 17, 2026

Thank you so much, Donna! We're so glad the course was easy to follow and that the flexible format worked well for you — being able to pause and pick back up right where you left off is one of our favorite features too. We appreciate you sharing your experience!

Response from New York Safety CouncilJul 17, 2026

Thank you, John! That flexibility to stop and come back is something we know makes a real difference, and we're glad it worked well for you. Thanks for choosing New York Safety Council!

Response from New York Safety CouncilJul 17, 2026

Thank you for the feedback, Liz! We're sorry to hear that the experience at the end of the course wasn't what you expected — we completely understand your concern about privacy, and we appreciate you bringing it to our attention. We're glad to hear the course itself was very good, and we'll make sure your feedback is shared with our team. We truly appreciate you taking the time to share your thoughts!

Response from New York Safety CouncilJul 17, 2026

Thank you so much, Linda! We're thrilled to hear you found the course easy to follow and the instructions clear and interesting — that's exactly what we strive for. We appreciate you taking the time to share your experience and hope to see you again!