New York Safety Council Reviews | Read Customer Reviews of newyorksafetycouncil.com

New York Safety Council Reviews | Read Customer Reviews of newyorksafetycouncil.com

New York Safety Council reviews

369 approved reviews, newest moderated first

Mary R.
Jul 22, 2026
First time experience
First time doing this online course and disappointed that it wasn’t like previous courses I’ve taken which were more interactive, videos and people actually talking as opposed to all reading with this course. One module in particular had 7 different segments which was a LOT to read and try to memorize. When I was taking part of the course I did not have access to a printer to print out sheets.
Response from New York Safety CouncilJul 22, 2026
Thank you for taking the time to complete our course and share your feedback, Mary. We're sorry to hear your experience didn't match what you were expecting — your comments about interactivity and accessibility are genuinely valuable to us. We'll be sure to pass your feedback along to our course development team as we continue to improve. We hope the knowledge you gained serves you well on the road!
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Patricia L.
Jul 21, 2026
Thank you it went well
Thank you it went well. the experience was not frustrating, it was clear cut.
Response from New York Safety CouncilJul 22, 2026
Thank you so much for the kind words, Patricia! We're delighted to hear the course was clear and frustration-free — that's exactly the experience we aim to deliver. Enjoy the road ahead!
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Richard A.
Jul 21, 2026
Awesome and this course already lowered…
Awesome and this course already lowered my insurance cost
Response from New York Safety CouncilJul 22, 2026
That's fantastic news, Richard! We love hearing when our course pays off in real ways — a lower insurance rate is a great bonus on top of sharpening your driving skills. Thanks for sharing and safe travels!
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Rebecca R.
Jul 21, 2026
I was unable to get the program
I was unable to get the program. I purchased twice I followed up by phone after going to my bank to try and cancel the purchase. No response. So I spent $64.and have not received anything I will gladly take the course but was not able to proceed after the purchase
Response from New York Safety CouncilJul 21, 2026
Thank you for reaching out, Rebecca. We sincerely apologize for the trouble you experienced — we've gone ahead and refunded the duplicate purchase, and we've also sent you an email to help get you started with the course. We hope this makes things right and that you're able to enjoy the program!
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Waheed K.
Jul 20, 2026
you are keep increasing fee
you are keep increasing fee. I paid you for your service but invain. Please refund my fee or arrange certificate so I use it.
Response from New York Safety CouncilJul 20, 2026
Thank you for your feedback, Waheed. We're truly sorry to hear you're disappointed with the pricing and that the experience didn't meet your expectations. We sincerely apologize for any frustration this has caused, and we take all feedback seriously as we work to provide value to our customers.
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Sheldon L.
Jul 19, 2026
Gliches & no assistance.
On several occasions, there were glitches. Couldn’t proceed to next section and in the evening, no help available.
Response from New York Safety CouncilJul 20, 2026
Thank you for bringing this to our attention, Sheldon. We sincerely apologize for the technical difficulties you experienced and for the lack of available support when you needed it. We see that you have already completed your course at this time. Please reach out to us via email at [email protected] if you need any more help.
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Susan C.
Jul 19, 2026
Boring and prone to issues, and sometimes inaccurate
The program was not only boring, it was deeply flawed. First of all, it was difficult to use, because the screen kept freezing. I had to go into incognito mode. And I frequently had to refresh to get the program to continue. In addition, the questions were not always compatible with the lessons. Sometimes the answers were in the next section! (Like how many points for failing to have a child properly restrained.) Other times, the wrong words were used (like at least twice saying the black and white regulation signs -- like speed limits -- were "horizontal" rectangles). Then, at completion, instead of just coming out and saying that the certificate would be mailed within 14 days (I had to go into "chat" to get that information), it tries to sell you a rush order for $14.99. RUDE! And then it tries to get you to change insurance carriers. All instead of just telling you when you'll get the certificate and letting you leave. I would not recommend this course.
Response from New York Safety CouncilJul 20, 2026
Thank you for the detailed feedback, Susan. We sincerely apologize for the issues you encountered — from the technical glitches to the confusion around certificate delivery and the post-course advertising. Your comments raise valid points and we're sorry the experience fell short of expectations. We take all feedback seriously and use it to continually improve our courses and user experience.
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Amanda F.
Jul 19, 2026
My wife can't get past the voice…
My wife can't get past the voice recording and there appears to be no one that can help you. She's been trying to complete this stupid course for over a week now but can't get past the voice recording
Response from New York Safety CouncilJul 20, 2026
Thank you for reaching out, Amanda. We're so sorry to hear your wife has been unable to complete the course due to the voice recording step — especially after more than a week of trying. This is absolutely not the experience we want. Your concern has been escalated internally and a member of our team will be reaching out directly to help resolve this. We appreciate your patience.
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