New York Safety Council Reviews | Read Customer Reviews of newyorksafetycouncil.com

New York Safety Council Reviews | Read Customer Reviews of newyorksafetycouncil.com

New York Safety Council reviews

Showing 10 reviews with 2 stars · Clear filters

Gilda C.
Oct 24, 2026
Curso de manejo
Mi nombre es Gilda Chiluiza
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Laura
Jul 23, 2026
This course is a complete waste of…
This course is a complete waste of time. Why can't NY State just require completion of a test instead of making everyone sit through information that is either completely obvious or irrelevant?
Response from New York Safety CouncilJul 24, 2026
Hi Laura, thank you for taking the time to share your feedback. We're sorry to hear about your frustration — we completely understand how requirements like these can feel inconvenient. These requirements are set by the state of New York and, unfortunately, are not something within our control to change. We appreciate your understanding and truly value your feedback as we continue to advocate for the best experience possible for our students.
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Yas
Jul 22, 2026
app was keep restarting by stating that…
app was keep restarting by stating that no activity.
Response from New York Safety CouncilJul 24, 2026
Hi Yas, we're sorry about the trouble you experienced! The course does time out after a period of inactivity — this is in place to ensure that students are actively engaging with the course content while it is open. We apologize for any inconvenience that may have caused. Please don't hesitate to log back in and pick up where you left off!
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Gary B.
Jul 22, 2026
Getting started took close to an hour…
Getting started took close to an hour which is unacceptable
Response from New York Safety CouncilJul 24, 2026
Hi Gary, thank you for your honest feedback. We're truly sorry your experience didn't meet expectations — we take this seriously. Our team is reviewing your comments and will work to address these concerns. We appreciate you letting us know.
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joanna
Jul 16, 2026
the name on my account was wrong and…
the name on my account was wrong and because i started the course they refused to change the name or give me a refund THEIR ADVICE was to start over and buy it again/
Response from New York Safety CouncilJul 17, 2026
Thank you for sharing your experience, Joanna. We sincerely apologize for the frustration this caused — that's not the experience we want for our customers. Your concern has been escalated internally, and we will be reaching out to you directly to make this right.
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Renee F.
Jul 16, 2026
I told you everything in the survey
I told you everything in the survey
Response from New York Safety CouncilJul 17, 2026
Thank you for taking the time to share your feedback, Renee. We're sorry to hear your experience didn't meet your expectations, and we truly appreciate you letting us know. We'll make sure your feedback reaches the right team.
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Sue
Jul 15, 2026
Easier Signups
I wish they went back to the easy signups especially for us Seniors who have taken this course for years. The new sign up isn't for Seniors. Very frustrating and I for one cancelled before I ever got to take the course. Now my insurance went sky high.
Response from New York Safety CouncilJul 16, 2026
Hi Sue, we're so sorry for the frustrating sign-up experience. We understand how important it is for the process to feel simple and accessible, especially for returning learners. Please know we're always here to help if you decide to come back — we'd love to make it easier for you!
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Alice S.
Jul 15, 2026
I found navigati a whole lot more…
I found navigati a whole lot more frustrating than 3 years ago. The experience was annoying and the chats weren’t that helpful in my personal opinion.
Response from New York Safety CouncilJul 16, 2026
Thank you for taking the time to share your feedback, Alice. We're sorry the experience was more frustrating than your previous visits — that's not what we want for our returning learners. We appreciate your honest feedback and are actively working to improve navigation and support.
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