New York Safety CouncilReviews of newyorksafetycouncil.com

Response from New York Safety CouncilOct 23, 2026

We're sorry for the confusion, Gregory, and we understand your caution about sharing personal information. What you're likely seeing is a prompt from a service like Link or a similar tool that works with your browser to save your information for a faster checkout. It is completely optional, and it is not associated with us or required to complete our course. If you're not comfortable sharing that information, please don't. If it's something you're interested in, we'd encourage you to look into it on your end to see if it's a good fit for you. Thank you for the feedback, and we apologize for any inconvenience.

Response from New York Safety CouncilOct 22, 2026

Thank you for your feedback, Vincent, and we're sorry the course didn't provide enough step-by-step guidance. We see you're already working on your course, and we will reach out to you shortly to provide a direct line of contact so you can get the help you need. We're also sharing your comments with our team to improve the instructions. We appreciate you letting us know.

Response from New York Safety CouncilOct 19, 2026

Thank you for your kind words about our website, Gordon! We noticed the star rating didn't match your comment, so if that was a mix-up, we'd appreciate it if you'd consider updating it. We're also sorry if anything fell short of your expectations and appreciate your feedback either way.

Response from New York Safety CouncilOct 14, 2026

Thomas, we sincerely apologize for the inconvenience, including the broken video link and the lack of follow-up. We don't see that you paid more than once, and your account has the Premier Pass, which includes free restarts so you can restart the course on your end. We've escalated your case internally, and we will reach out to you to make sure you have everything you need to complete your course. Thank you for your feedback.

Response from New York Safety CouncilOct 13, 2026

Hi Eddie, we're sorry the course didn't move as smoothly as it should have, and we apologize for the inconvenience. Your feedback has been shared with our team so we can improve the experience. Thank you for letting us know.

Response from New York Safety CouncilOct 13, 2026

Hola Nelson, gracias por tomarse el tiempo de escribirnos. Nos alegra que quiera completar el curso para obtener un descuento en su seguro de auto. Su reseña tiene una calificación de 1 estrella, así que lamentamos si algo no fue como esperaba; hemos compartido sus comentarios con nuestro equipo. ¡Gracias por elegirnos!

Response from New York Safety CouncilOct 12, 2026

David, we're sorry for the frustration with the voice signing step. We see that this was resolved with a full refund, and we apologize for the inconvenience. Please let us know if there is anything else you need from us.