Mary
Highly recommended
Very prompt delivery and everything was very fresh. Will definitely order again.
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newyorkgrocery (newyorkgrocery.com) has 121 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mary
Very prompt delivery and everything was very fresh. Will definitely order again.
JOSEPH
I wrote a glowing review of NYCG because my first two orders for beer - which were needed in a pinch for drop-in company - came promptly with very cold beer. Well, 20 minutes after I posted that review, my delivery came and the beer was very warm, practically hot. I emailed customer support and the rep said that next time you want cold beer you should tell us first. That's like saying if you want your ice cream cold, instead of melted, you should let us know. Oof. From 5 stars to 3. I will give it one more try but if this is how things will go, I'd give it 1 star.
Response from newyorkgrocerySep 9, 2015
Joseph, It seems like we may have miscommunicated to you via email, its not that you have to let us know every time you want your beer to be cold. By default we try our best to deliver beer cold for every order but since the inventory is constantly moving we cannot guarantee cold beer delivery for every order. If your beer should absolutely be delivered cold please add a note to comments or instructions. Example: Deliver only if you have cold beer. How to add comments/instructions to order ? On the checkout page you will see a delivery time block (above payment method) just let us know time window that works for you and we will deliver accordingly, you can also add comments there Like “Deliver only if you have cold beer. “ If for any reason we cannot deliver the cold beer we will contact you and inform you. We have plenty of customers that want their beer warm/room temperature so specifying your preference would help us serve you better.
Sheri
NYGrocery is great. They are quick, efficient and easily communicate any discrepancies with the order. I order beer from them all the time (for my office). I can't speak for their groceries but as far as drinks I've never been disappointed.
Zach
Quick and easy!
Liam
I needed a place to deliver grocery to me fast in NYC. These guys offered the best service.
Kevin
This was my first time using this service, they delivered my order within 30 mins. I will be using them again
Nyc212
Awesome grocery delivery, and quick same day delivery and large selection of items. Please can you get gluten free bread, ener-g light tapioca gluten free bread, is a great one, I'd order a million, and Powerade Zero, grape, or Vitamin Water Zero, lemonade, that would be great I'd order a bunch! Thank you, will order again for sure, definitely try it!
Eric
New York Grocery is a fast go-to service for our office needs on a weekly basis. Their turnaround on delivery times are prompt and expeditious. However, sometimes their products selections are limited and fresh produce are sparse. At times, when fresh fruit is delivered, it doesn't always come as pictured - our last batch of pears and bananas were a tad rotten and seemed bruised from transit.
Response from newyorkgroceryJul 8, 2015
Hello Eric, We apologize for the kind of pears and banana's you received in your order. As per our conversation we will replace the bad batch of Pears and bananas with fresher ones by resending fresh Pears and bananas shortly.