NEW TOWN SPARES Reviews | Read Customer Reviews of newtownspares.com

NEW TOWN SPARES Reviews | Read Customer Reviews of newtownspares.com

NEW TOWN SPARES reviews

482 approved reviews, newest moderated first

Dan L.
Feb 25, 2026
Great customer service and great prices.
Great customer service and great prices.
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Fredrik G.
Feb 25, 2026
Kevin helped me find suitable power…
Kevin helped me find suitable power supply, He is very helpful and went the extra mile helping me find an old (brand new) power supply for my t5500.
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Doug W.
Feb 24, 2026
Fantastic Customer Service
Daniel @ New Town Spares has been excellent and on the ball with his communication. The company has been excellent in assisting me with allocating parts, shipping information and being available for every need. I highly recommend this company to anyone needing assistance obtaining hard to find parts!
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Matt D.
Feb 24, 2026
Fast shipping and great support
Fast shipping and great support
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Baran S.
Feb 23, 2026
I placed this order on 01/27/2026 and I…
I placed this order on 01/27/2026 and I still haven't received my whole order. I have been told numerous times that I will be receiving, multiple tracking numbers. I requested the order to be resent overnight which the request was ignored. Placed the order with Newtown spares and received an item from Ebay. I could have order that myself. Will never order again
Response from NEW TOWN SPARESMar 2, 2026
Thank you for reaching out. Some of our inventory is listed across multiple sites and stored in warehouses globally, mostly US, which occasionally leads to coordination challenges. Please be assured that all our products are backed by our warranty. While we always strive for the fastest possible delivery, various factors can sometimes make overnight shipping difficult. However, we're committed to improving with every order. My name is Ethan, and I'm the Sales Manager here at New Town Spares. If your issue hasn't been fully resolved, please don't hesitate to contact me directly "I'm here to help." I sincerely apologize for the confusion, your business matters greatly to us, and I don't take that for granted. Cheers!
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Nicolas L.
Feb 18, 2026
Excellent Communication & Care — Ryan Was Fantastic
I had an outstanding experience with New Town Spares Inc., especially thanks to Ryan Easton. Ryan was extremely professional and proactive—he reached out multiple times by email and phone to confirm my laptop’s exact make and model, verify SSD compatibility, and clearly explain that the unit was refurbished, fully tested, and covered by warranty before shipping. His communication was top-notch and gave me complete confidence that I was ordering the correct part. Everything arrived exactly as expected, and the service exceeded my expectations. I would absolutely buy from them again and highly recommend both the company and Ryan.
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Rickert H.
Feb 18, 2026
We had an urgent need to replace a hard…
We had an urgent need to replace a hard drive on our server and NewTown provide great support to get the drive to us.
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Michael E.
Feb 18, 2026
Easy to use website
Easy to use website, In stock, great price, described correctly, fast delivery
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